OPERATIONS TEAM LEADER – KILDARE

Location:

Kildare, Leinster, Ireland

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Retail & Wholesale Jobs

Advertiser:

adidas

Job ID:

132369477

Posted On: 

21 October 2025

PURPOSE & IMPACT ON ORGANIZATION:

Contributes to meeting or exceeding store sales and KPI targets by:

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-To undertake and control Store Operations Manual (SOM) administration duties for the Store.
-Managing and leading all operational processes within the store to provide effective and efficient back office operations.
 

KEY RESPONSIBILITIES:

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-Has a working knowledge of the Profit and Loss Statement and the store KPIs and makes decisions based on
sound financial judgment
-Understands the behaviour and patterns of the store’s operations.
-Actively monitors all back office and front of house interaction and processes in order to drive improvement and offer streamlined service as a business partner.
-Leads by example and ensures highly visible and effective management at all times of their team, supporting line manager and commercial managers as necessary.
-Is a role model for” operational excellence”, by utilizing the SOM and other enablers
-Consistently achieves a score of greater than 95% for all SOM and Risk Assessment Audits, and achieves/exceeds store shrink target set by Western Europe
-Ensures all internal and external store visitors are managed professionally and confidently, utilizing all available resources
-Actively supervises and coordinates the external security companies responsible for the safety of the store, ensuring full use of resources available such as CCTV and local Police radio
-Has a good knowledge of operational challenges in store and coaches other managers to meet or exceed them at all times
-Minimizes overall store Shrink encompassing (Cash, Stock and overall Cost) to actively cut cost and reduce loss
-Maintains a safe shopping and working environment by ensuring full compliance for store policy and procedure, reporting any breaches to HR and Senior Store Manager
-Ensures stockroom standards best practice is maintained at all time ensures direct reports remain compliant
-Is aware of KPI targets and actively works to meet or exceed these by using all the resources available in the Store
-To ensure the accurate training and compliance of all SOM processes to the specified area to company standard
-Complies with store policies and procedures to maintain a safe working environment in all aspects of the role including Health and Safety
-Guides and trains selected members of the store team on basic SOM processes and behaviours
-Collaborates productively and respectfully with team members to meet or exceed company goals
-Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
-Leads own team in their own areas by being an example of good practice for departments of responsibility
 

KEY RELATIONSHIPS:

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-Profit Protection
-Store Management
-Customers
-Peers
 

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

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-Fine-tunes communication techniques to provide advanced level service to internal customers
-Flexibly adapts approach to accommodate the needs of multiple internal customers at the same time
-Deals professionally with difficult internal customer situations
-Uses retail and commercial expertise to drive overall store compliance
-Supports teammates by actively helping to train and support.
-Is thorough and detail oriented in maintaining SOM standards
(additions based on market needs)
 

MINIMUM QUALIFICATIONS:

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-Has minimum 12 months experience working as part of the retail operations environment
-Basic numeracy and literacy and advanced verbal communication skills
(additions based on market needs)

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