Operations Manager (Marketplace Health), Uber Eats – EMEA

Job title:

Operations Manager (Marketplace Health), Uber Eats – EMEA

Company:

Uber

Job description

Uber is redefining how the world moves, eats, and connects. As a leader in global mobility and food delivery, we’re committed to shaping the future with innovation, grit, and a focus on making a meaningful impact.About the RoleJoin the Uber Eats Regional Operations team, focusing on Marketplace Health across the EMEA region. This role will drive operational excellence by streamlining processes, reducing fraud, and optimizing cash flow, directly enhancing the delivery experience across our diverse platform.What You Will Do

• Build and launch processes: Develop and scale initiatives that enhance platform reliability and curb fraud.
• Leverage data for decision-making: Analyze performance metrics, create dashboards, and identify areas for improvement.
• Project management: Conduct root-cause analyses and execute targeted improvement plans.
• Drive automation: Collaborate with automation specialists to improve operational reliability across the marketplace.
• Manage stakeholders: Partner with EMEA Operations, Product, and Engineering teams to roll out product features effectively.
• Collaborate cross-functionally: Work closely with regional teams to ensure solutions align with both local needs and global objectives.

What You Will NeedBasic Qualifications

• 3+ years in business operations, management consulting, or investment banking, with a strong analytical focus.
• Proficiency in SQL and Excel/Google Sheets; familiarity with Python is a plus.
• Strong interpersonal and communication skills to translate data-driven insights into strategic actions.
• Exceptional problem-solving abilities and structured solution design.
• Proven stakeholder management experience in global, cross-functional settings.
• Demonstrated project management skills with a track record of establishing and optimizing processes.

Preferred Qualifications

• Experience in a high-growth, tech-oriented environment.
• Understanding of marketplace platform dynamics and operational strategy.

Why Join?At Uber, you’ll work in a diverse, inclusive environment that values teamwork and the entrepreneurial spirit. We empower you to grow, learn, and make a tangible impact on a global scale. Enjoy benefits that support your wellness and growth, including comprehensive health plans, monthly Uber credits, and a fully-paid sabbatical every five years. Learn more .We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

Expected salary

Location

Amsterdam, Noord-Holland

Job date

Sun, 10 Nov 2024 05:58:29 GMT

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