Operations Manager

About Us:

We’re Mediahub, the industry’s best kept secret. This year we got our first Campaign School Report, coming in at number one for building the most ethnically diverse team in the industry. COMvergence rank us as the UK’s fastest growing media agency for the second year running. 

We bring a challenger mindset to everything we do. Brands choose to work with us to disrupt category norms. 

We offer the best of both worlds. A start-up culture backed by Mediabrands. 

Just some of the brands we work with – New Balance, Pinterest, FarFetch, Kraken. 

You’ll be joining an agency that is for everyone. 

We live by our values: 

• Anticipate tomorrow - we are challengers, we are proactive in thinking about what needs to happen today in order to make tomorrow better
• Hustle from the heart – we move fast, take ownership, and look out for each other
• Perform with pride – we take pride and care in what we do and we strive for excellence
• Believe you can – believe in yourself to make a difference; believe in each other to do great things
• Stay curious - we have fun on the journey of discovery

Role Overview: 

We are looking for someone organised and keen to learn, who wants to be part of a lively fast paced agency. You will be a natural problem solver who enjoys getting stuck in and solving challenges as part of a team. 

The Operations function is a central capability, touching all parts of our business and network, therefore you will be able to communicate with stakeholders at various levels and from various departments, facilitating and improving ways of working, implementing and developing processes, and working with a variety of teams, all in an amazing place to work. 

Key Responsibilities: 

Reporting: 

Maintaining resourcing sheets and burn report 

Running financial reports 

Systems and tools: 

Primary Mediahub contact for MediaOcean 

Ensure our data management systems such SharePoint is up to date 

Champion our workflow management with Asana, an industry leading technology 

Project management: 

Liaison with finance departments and client teams to ensure financial health of clients 

Liaison with offshore teams, acting as a point of contact between Mediahub UK and our offshore colleagues 

Escalating to senior leadership if there are any blockers to any projects 

Maintain business critical templates, such as Media Plan and Briefing forms 

Project manager for various projects using Asana 

Stakeholder management: 

Learning of any areas of inefficiency within the business and developing a plan for improvement along with Operations Director and others 

Liaison with Mediahub departments and client teams providing support and guidance on best practices and processes 

Experience & Skills Required: 

• Experience working within an operational / support role
• Organised and detail orientated, and a strong collaborator and communicator
• Eager to take on new challenges and make a significant impact within our fast-paced and agile agency environment

Employee Transparency 

At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. 

Please reach out to our Talent Inclusion Specialist Jess at Jess.Richardson@mbww.com if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. 

The Perks 

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits: 

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
• Free breakfast and free lunch
• Early finish Fridays
• Core Hours (Mon-Thurs, flexible start/finish times)
• Retail discounts
• Wellbeing programme
• Interest free season ticket loan
• Paid time off for Volunteering
• Group Income Protection
• Life Assurance
• Private Medical Insurance or Health Cash Plan (dependent on level)
• Group Personal Pension Plan with matched contributions from 3-6%
• Generous Parental Leave & Pay
• Independent mortgage advice
• Financial education
• Employee Assistance Programme
• Free eye tests
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

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