Operations Coordinator

Job title:

Operations Coordinator

Company:

Euronet – EFT Segment

Job description

Reporting to the Operations Manager (Nordics), the Operations Coordinator will work in a high pace environment and be part of a dynamic and highly collaborative team, where creativity, new ideas and self-motivation are important values in order to achieve the goals and targets set for the local operations department.

• Supervision of ATM network and improvement of local operational procedures
• Reviewing reports related to the ATM network (uptime, reconciliation, cash management, etc.) and resolving daily challenges and discrepancies
• Ensuring communication and coordination among the company’s service providers including Cash in Transit (CIT), ATM site contacts, ATM maintenance, Telecommunications, Security, ATM installation teams, etc.
• Daily cooperation with Euronet centralized services (Central Operations, Finance, reconciliation, etc.) in order to report and/or resolve issues related to the operations
• Support ATM installation / de-installation activities, as well as, execution of branding on ATMs located at the warehouse or onsite
• Organizing ATM network maintenance such as cleaning and preventative maintenance run by a 3rd party (independently coordinate and control the process)
• Managing and maintaining inventory of ATMs and related equipment, warehouse, sites, contacts, contracts and documentation in the company’s databases.
• Reviewing incoming invoices, communicating discrepancies and ensuring the processing of credit notes and SLA penalties
• Pilot testing of ATM software including documentation
• Supporting business administration processes
• Reviewing and understanding vendor contracts
• Frequent reporting and communicating to management
• Visiting ATM sites
• Managing customer service via call and e-mail

Requirements

• Fluent in Danish and English both written and verbally. Swedish a plus.

• University degree (B.Sc. or M.Sc.) in Engineering, IT, Supply Chain Management, Project Management or equivalent professional experience within operations, process optimization, stakeholder and value chain management
• Experience in operations, planning and coordination, preferably but not mandatory in sectors such as banking, financial services, ATM networking, CIT or retail
• Work experience in an international organization and environment is considered as benefit but not mandatory
• Flexibility and readiness to travel if required (mainly in Denmark / Sweden)
• Danish/Swedish/ European driving license a must. Car owner a plus but not necessary
• Must have legal right to work in the EU
• Computer literacy in MS Office – good knowledge of Excel.

#LI-KR1

Expected salary

Location

København

Job date

Thu, 01 Feb 2024 23:36:38 GMT

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