Operations Administrator in Farringdon, United Kingdom

Job Summary:

Company: Cuffe and TaylorDepartment: OperationsLocation: Preston, London or remote (UK)Reports to: Senior Event Manager

Working Hours: Full time, 9am – 5pm, 40 hours per week with extra weekend working throughout festival season onsite. Some travel required.

Role Description

Cuffe & Taylor operates Lytham Festival, The Piece Hall Live, Scarborough Open Air Theatre, Bedford Park Concerts, Cardiff Castle and many other sites. Cuffe & Taylor also produce and promote over 1,500 theatrical shows across the UK and Internationally each year and project manage a major London attraction.The event assistant will work within the operation team and be a key role in the planning and delivery of festivals, concerts and tours at Cuffe & Taylor. In this role, the successful candidate will be involved will be to support the operations team in delivering festivals, outdoor concerts and theatre tours.

What it’s like to work in the Team

Cuffe & Taylor is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins as a team.

Who you are

Competencies / Skills / Knowledge / ExperienceEssential

• Ability to work efficiently under pressure and tight deadlines

• Excellent organisational and administrative skills

• Excellent communication skills

• Excellent IT skills including Microsoft Office, Excel and Adobe.

• Excellent formatting skills

• Excellent attention to detail

• Extremely well organised and self-motivated

Desirable

• Experience in procurement

• Experience on ZenDesk

• Previous event experience

• Knowledge of live music industry

You may have prior experience involving, project management; local authority licensing department; licence compliance; event management; event coordination; health and safety

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• High level of integrity and discretion

• Flexibility

• Maturity and level-headedness

• Proactive approach to problem solving

What the role includes

• Managing procurement documentation and paperwork processes

• Managing hotel bookings across the summer festivals

• Managing and booking promoter reps and freelancers across all festivals and theatre tours

• Answering customer emails through ZenDesk for Cuffe & Taylors festivals, concerts and theatre shows

• Producing FAQs and customer information for Cuffe & Taylor festivals, concerts and theatre shows

• Working closely with the event team in ensuring all documents are organised

• Assisting the operation team with organising

• Liaising with the operations, production, artist liaison and ticketing teams to assist with any roles including accreditation, radio management, meal tickets and any other relevant roles

• Working on site at events and festivals as required, including weekends and evenings

• Assisting with hotel bookings for staff and crew

• Ad hoc tasks as required

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

Reality Check

While this is a great opportunity in an exciting industry this is not just a chance to see shows for free! The role is not your ordinary 9-5 and the industry is demanding with sometimes unsociable and long hours. The excitement and energy of the shows, tours and festivals we create comes from the hard work and dedication we commit to our work, and this role is no exception to this. So, get ready to bring your best to the role.

The Company

Cuffe and Taylor is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: Monday 30th September 2024. We reserve the right to close applications at any time so encourage early application where possible.

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