Online Chat Support Agent – Work remote worldwide, no experience needed

Job title:

Online Chat Support Agent – Work remote worldwide, no experience needed

Company:

The House Of Mercier

Job description

The House of Mercier is excited to invite applications for the role of Online Chat Support Agent. This is a fantastic opportunity for individuals looking to enter the customer service field, as no prior experience is needed! As an Online Chat Support Agent, you will be responsible for assisting customers from around the globe through live chat, answering their queries, and providing excellent service to enhance their experience with our brand. This remote position allows you the flexibility to work from anywhere in the world, making it perfect for students, stay-at-home parents, or anyone seeking a work-life balance while building a career. Join us and become a part of a dynamic and supportive team!Key Responsibilities

• Provide prompt and friendly customer support through live chat.
• Assist customers by answering questions and resolving issues effectively.
• Maintain accurate records of customer interactions for follow-up.
• Collaborate with team members to improve the overall customer service experience.
• Stay informed about product updates and services to assist customers better.
• Encourage customer engagement and promote additional services when relevant.

Requirements

• No experience is required; we are looking for enthusiastic candidates willing to learn.
• Strong written communication skills in English are essential for this role.
• Ability to work independently and manage time efficiently in a remote setting.
• Basic computer skills and familiarity with online chat tools are advantageous.
• A positive attitude and a genuine desire to help customers.
• Willingness to adapt to new technology and processes.
• A reliable internet connection and a suitable workspace for remote work are required.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan

Expected salary

€30000 – 40000 per year

Location

España

Job date

Sat, 28 Dec 2024 23:51:07 GMT

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