Oncology Outpatient Administrator

Job title:

Oncology Outpatient Administrator

Company:

Imperial College Healthcare NHS Trust

Job description

Job summaryAre you a people person, highly organized, and passionate about patient care? Our Oncology Service is seeking a motivated, friendly, and confident individual with experience in a fast-paced, patient-facing environment to join our team.Imperial College Healthcare NHS Trust is an Academic Health Science Centre (AHSC) and one of the largest NHS Trusts in the country. Our mission is to deliver world-class healthcare for our patients through excellence in research, education, and training.We are currently recruiting an enthusiastic administrator to join our Oncology Outpatient team. In this role, you will provide full administrative support, including reception services for our chemotherapy day unit. The successful candidate will need to be able to organize and prioritize their own workload while working closely with clinical colleagues to ensure seamless service for our patients at all times.This is an excellent opportunity for a skilled administrator to develop and grow in a complex, fast-paced environment. You will need strong teamwork, interpersonal, and communication skills, along with the drive and vision to continually improve yourself and the service.Main duties of the job

• Greet patients and visitors to the unit in a professional manner and in accordance with CPG and Trust policy.
• Book and cancel follow up appointments including blood test
• Maintain accurate filing systems
• Book and cancel patient transport for future appointments on demand.
• Book and cancel patient interpreters for future appointments where necessary.
• Book and cancel patient diagnostic test appointments.
• Handle all paperwork associated with reception duties including before, during and after clinic.

About usAt Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.Become part of a vibrant team living our values – expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.Job descriptionJob responsibilitiesThe full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviewsplease view the Job Description attachment with the job advert.Job description
Job responsibilitiesThe full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviewsplease view the Job Description attachment with the job advert.Person SpecificationEducation/ QualificationsEssential

• Equivalent knowledge or experience
• GCSE

ExperienceEssential

• oAdministrative experience
• oFiling techniques
• oIT literacy

Desirable

• Previous experience in an NHS institution. Knowledge in Cerner and other Imperial systems

Skills/Knowledge/ AbilitiesEssential

• oAbility to work autonomously or as part of a team
• oUnderstanding of providing excellent customer service
• oKnowledge of administration procedures and computerised software

Desirable

• Service sector work NVQ II Customer Care or equivalent

Person Specification
Education/ QualificationsEssential

• Equivalent knowledge or experience
• GCSE

ExperienceEssential

• oAdministrative experience
• oFiling techniques
• oIT literacy

Desirable

• Previous experience in an NHS institution. Knowledge in Cerner and other Imperial systems

Skills/Knowledge/ AbilitiesEssential

• oAbility to work autonomously or as part of a team
• oUnderstanding of providing excellent customer service
• oKnowledge of administration procedures and computerised software

Desirable

• Service sector work NVQ II Customer Care or equivalent

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .Employer detailsEmployer nameImperial College Healthcare NHS Trust
AddressTrust wideLondonW12 0HSEmployer’s website

Expected salary

Location

London

Job date

Sat, 07 Dec 2024 23:30:43 GMT

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