On Site IT Support Engineer
AB InBev
We zijn altijd op zoek naar nieuwe manieren om de momenten van het leven te beleven, groots te dromen om onze industrie vooruit te helpen en een betekenisvolle impact in de wereld te hebben. En hopen te bouwen aan een toekomst die iedereen kan vieren, en iedereen kan delen.AB lnBev, met hoofdkantoor in Leuven, België, is werelds grootste brouwer. We zijn gevestigd in 10 Europese landen, met vijf verschillende bedrijfseenheden in 12 verschillende tijdzones en 28 brouwerijen. En deze schaal is gebouwd op stevige fundamenten. Onze geschiedenis gaat meer dan 600 jaar terug, toen Franse monniken hun eerste Leffe-bier brouwden.Vandaag, in samenwerking met merken als Stella Artois, Corona en ons Amerikaanse merk Budweiser, blijven we groots dromen. We brouwen ‘s werelds meest geliefde bieren, bouwen iconische merken en creëren zinvolle ervaringen.ONZE 10 PRINCIPESAB InBev droomt altijd groots. Het is onze cultuur en ons erfgoed. Maar meer nog: het is onze toekomst. Een toekomst die iedereen kan vieren en die iedereen kan delen. Als ‘s werelds grootste brouwer zijn we altijd op zoek naar nieuwe manieren om de momenten in het leven te beleven, groots te dromen om onze sector vooruit te helpen en een betekenisvolle impact in de wereld te maken. Wij zetten ons in om een toekomst op te bouwen die iedereen kan vieren en die iedereen kan delen.We groots dromen van een toekomst met meer gejuich!#OwnershipOn Site IT Support EngineerThe purpose:The IT Support engineer is an active point of contact for employees seeking technical assistance. The IT Support engineer performs both remote and on-site troubleshooting using tools and support channels available (omnichannel model). The engineer supports through diagnostic techniques, knowledge management sources, relevant questions, and if required also deep dive analysis. This is to enable and deliver competent, fast, and useful assistance to employees where necessary, whether that is in one of our remote troubleshooting support channels or on-site, physically in one of our work sites. In addition, the job holder is required to build competency across multiple technical areas, mostly workplace, within our application landscape, as well as other core IT areas, such as network, voice, video, collaboration, and printing.The IT Support engineer also owns the local IT footprint for the respective geographical scope, which includes e.g., server rooms, technical rooms, meeting rooms, input/output devices (e.g., Printers, Scanners), workplace assets, and various others. This ownership also includes necessary maintenance and preventive interventions, in alignment with the activities of the Business Unit IT Operations Manager.The job holder is expected to come with a high level of curiosity to learn various technology areas, combined with a customer service experience mindset to deliver a high customer satisfaction service. The IT Support engineer will be part of a multi-language IT team with a diverse technology background and areas of expertise.At AB InBev, dreaming big is what we do. Brewing the world’s most loved beers, building iconic brands like Bud, Stella Artois, Hoegaarden, Tripel Karmeliet, Leffe and crafting meaningful moments are what inspire us.We’re a team of passionate owners who aren’t afraid to dream big because we know that together, we can achieve anything. To build a more sustainable, inclusive and rewarding future. Turning any challenge into an opportunity. So let’s take on the challenge together. Cheers to dreaming big!The role:
What you can expect from us:In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentor you need to succeed. We’re a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded. We encourage you to think big and go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you.We are building a team that’s more supportive, more inclusive and more collaborative. A team that’s diverse in background, skills and experience.So if you dream big but are concerned you’re not a perfect fit against the job description, we’d still encourage you to apply. You may just the right candidate to help us create a future with more cheers.As the leading global brewer, we are committed to bringing people together for a better – and more equal – world. A more equal world starts when everyone can thrive. At AB InBev we value the diversity of cultures, perspectives, skills and experiences within our workforce, and we strongly encourage women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.Who we’re looking for:
Next to our competitive base salary, we put our people first by providing on-top benefits:
Louvain, Brabant Flamand
Tue, 07 May 2024 07:38:30 GMT
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