Omnichannel Manager Austria

CSL Vifor is a global partner of choice for pharmaceutical products and innovative, leading therapies in the areas of iron deficiency, dialysis, nephrology and rare diseases. CSL Vifor’s headquarters are located in St. Gallen, Switzerland. CSL Vifor also includes the joint company Vifor Fresenius Medical Care Renal Pharma (with Fresenius Medical Care).

Parent company CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 30,000 people and provides life-saving therapies to people in more than 100 countries.

For our location in Vienna we are looking for an Omnichannel Manager who will be part of our dynamic and innovative team. In this role you will report directly to the Commercial Head.

Key Responsibilities:

• Creating/Co-creating an omnichannel Strategy (general direction, definition and implementation) with the Product Managers/Medical Managers/Sales managers functions
• Responsible for the operational execution of the OC approach incl. content management for dedicated TAs in coordination with Product Managers
• Collaborates with management and technical teams to Identify and implement marketing strategies and programs/tactics in assigned countries
• Designs, develops and implements marketing programs based on market scenario, local positioning and competitive analysis
• Monitoring, revising and analyzing new omnichannel KPIs to optimize customer engagement, maximizing the customer experience and business performance. Keep track of KPIs, evaluates such and initiates change to constantly improve digital performance

Your Profile:

• University degree in business or digital communication. Advanced degree in business, and/or management, digital/ e-commerce marketing, bioscience
• 3+ years’ marketing experience in pharmaceutical, biotech or medical device industry
• 3+ years’ experience in driving impactful omnichannel innovation in the Austrian market
• Strong project management skills, ability to orchestrate different workstreams in parallel
• Excellent analytical, strategic and KPI measurement skills. High drive for superior results, process improvement and simplification
• Good understanding of Marketing, Sales and customer engagement
• Well-developed understanding of digital trends & solutions, technology platform and products
• Innovative mindset; inspired, curious and unbossed

What we offer

We offer our candidates an exciting area of responsibility in a global pharmaceutical company. The remuneration is based on an internal company salary schedule and is approximately €70,000 gross per year plus a variable portion, depending on education and previous experience. We are offering a flexible and hybrid working model.

Are you interested? We look forward to receiving your online application!

About CSL Vifor

CSL Vifor aims to become the global leader in iron deficiency and nephrology.

The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care.

For more information, please visit viforpharma.com

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Vifor!

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