Office Manager

GENERAL ROLE

The Office Manager will be responsible for the operational management of the office and the coordination of daily activities, contributing to a working environment that is efficient, welcoming, and well-organized.

Reporting directly to the CEO, the role will coordinate an administrative resource and act as a key point of contact for the team and for internal and external stakeholders.

Additionally, the Office Manager will support internal communication, particularly in the dissemination of messages from the CEO and the Leadership Team, and in the management of organizational communications relevant to company life.

MAIN RESPONSABILITIES

Executive & Office Activities Management

• Manage the CEO’s agenda and organize meetings and appointments;
• Coordinate business trips and travel arrangements (flights, hotels, visas);
• Monitor expense reports and related administrative tasks, supporting budget tracking;
• Prepare support materials (presentations, minutes) and ensure logistical coordination;
• Provide administrative support to the Finance team or other departments when needed (e.g., processing and recording invoices and payments);
• Manage office supplies and inventory, ensuring timely procurement and replenishment.

Internal Communication Support

• Coordinate internal communications from the CEO and the Leadership Team;
• Collaborate with HR and other departments to ensure clear and consistent messaging (e.g., managing organizational communications);
• Organize and facilitate internal events (meetings, seminars, team-building activities);
• Manage the internal community by publishing and adapting content for different target audiences;
• Coordinate and organize corporate initiatives and internal activities (e.g., thematic breakfasts, company visits, morning briefs).

General Services Support

• Act as the point of contact for safety, shipments, and logistics;
• Supervise front desk operations and welcome visitors;
• Support the improvement and optimization of office spaces and daily operations;
• Assist with room setup for meetings, onboarding, and training activities (equipment, access, integration);
• Manage incoming communications (emails, calls).

PROFILE

• Bachelor’s or Master’s degree preferably in economic/humanistic field;
• Proven experience in Office Management or Executive Assistant roles;
• Excellent organizational, interpersonal, and problem-solving skills;
• Strong command of Microsoft Office Suite, especially PowerPoint;
• Fluent in Italian and English (French is a plus);
• Service-oriented mindset, discretion, proactivity and team spirit;
• Strong aesthetic sensitivity and attention to detail;
• Ability to work independently and manage multiple tasks simultaneously.

Hermès engages positive and passionate people who own the following requirements:

• Excellent interpersonal and communication skills, with a customer service orientation;
• Team player mentality to build meaningful relationships and ability to work autonomously;
• Availability, flexibility and dynamism to function in a high-pace environment;
• Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.

In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!

“Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.”

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