Are you looking for a challenging customer service role where you can optimize your communication skills? We are seeking enthusiastic and empathetic candidates who enjoy supporting and advising customers.
Your responsibilities and impact as Customer Service Representative will be:
Responding to incoming inquiries via phone and chat (questions about costs, returns, purchase assistance, etc.)
Identifying issues and providing effective solutions in an empathetic manner
Accurately recording customer data in the CRM system
Being a team player and collaborating for the team’s success and project goals
Skills, qualifications, and interests needed to excel in this role:
Fluency in Dutch with a good level of English
Positivity, flexibility, and strong empathy
Ability to work with desktop and internet programs
Readiness to adapt and switch quickly between various situations
Previous experience in customer service or a call center is valued
EU citizenship or a valid work permit for Greece is required
What’s in it for you?
Full-time employment, 40 hours per week, 8 hours per day
Salary: EUR1300 gross per month x 14 salaries per year + performance bonus up to EUR250 per month
Schedule: available to work in rotating shifts Monday to Friday between 10 am and 7 pm
16-day training to develop your sales and advisory skills
Quality certified management company
Complete relocation package for moving to Greece:
Flight ticket to Athens
Hotel accommodation for 4 weeks with breakfast
Assistance in finding a flat + broker fees covered by the company
Other benefits: vouchers, discounts, free Greek lessons, events, outings, and parties throughout the year
Your future company:
In Athens, you’ll find a company that takes care of you, from your career development and language skills to housing and social integration. Your future employer is a multinational organization recognized as one of the best in the world for sales and customer service solutions. Are you ready to bring added value to their international team, comprising talents from over 80 nationalities worldwide? Because they’re looking for you!
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