Network Engineering Specialist, Policy

Network Engineering Specialist, Policy

Job Req ID: 38360

Posting Date: 11 Sep 2024

Function: Software Engineering

Unit: Networks

Location:

1 Braham Street, London, United Kingdom

Salary: Competitive salary + great benefits

Working Style: 3 days a week office, 2 days anywhere

Why this job matters

Our team defines our customer-facing mobile data services, how those services should work, and how they should be configured. To achieve this, the team designs for platforms with names known to the industry as SES, EDA and DSE plus others.

It aligns with strategy to ensure that we build, upgrade and bring in new solutions to stay ahead of the competition. This is a really exciting time as we are moving off traditional platforms that have served us for the past decade, onto a new cloud native core with container orchestration and advanced 5G features.

You’ll be part of that picture, deciding exactly how some customer-facing services will operate for EE, BT, and multiple other brands. This means being the design lead for one or more of these services, or one of the platforms it runs over. What you do directly influences happy or unhappy customers. This team has built the best performing network in the UK since 2013, and was first to launch both 4G and 5G.

What you’ll be doing

• Author design documents (such as High Level or Low Level Designs, configuration, or sequence flows).

• Be a backup for at least one other service or platform, to ensure that there are no single points of failure amongst our design cover.

• Liaise with vendors and suppliers.

• Analyse logs and packet traces to identify the cause of issues.

• Measure the capacity and traffic profiles of services and platforms to ensure that our network can serve our customers well.

• Provide ad-hoc consultancy to other teams and business units based on your specialist knowledge of our services – this could be to any stakeholder within the business.

• Attend and feedback on a series of standard meetings & forums including Project Meetings, Design Review Meetings, and Post Implementation Reviews.

• You could be working on a number of platforms such as SES, DSE and EDA

• E2e lifecycle involvement, from understanding requirements, designing a solution, promoting it through test and into production, and finally removal at end of life.

What you’ll bring

Mandatory

• Multiple years designing and/or operating components within the packet core, such as SES, DSE and EDA

• Familiarity with EE/BT Mobile BSS systems.

• You’ll have a deep understanding of Entitlement services, including how the interact with BSS systems and the associated flows.

• You can express your thoughts clearly and concisely in writing, and are thoughtful towards the types of audiences that will be reading your documentation. Often, to convey a complex technical interaction accurately, drawing diagrams will be necessary. Use Cases, Sequence Flows, Flow Charts & Timelines are some examples of what might be needed.

• You’re able to verbally communicate complex issues clearly and concisely, including to non-technical people.

• You will be expected to keep up-to-date with incoming Entitlement requirements and in light of them: manage the vendor roadmap; drive SW deliveries; manage stakeholder expectations.

Preferred

• Ability to build business relationships, negotiating what works for both parties, in a collaborative approach.

• As someone in a more senior grade, you’ll have experience of coaching and able to support the development of Network Design Professionals and Apprentices within the team.

Your Benefits

• Tailored training and development opportunities to continue to build your career

• 10% on target bonus

• 25 days’ annual leave (not including bank holidays), increasing with service

• Life Assurance

• Pension scheme – If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%

• Direct Share scheme

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment

• Shared Parental leave – maximum amount of leave you can share with your partner is 50 weeks

• 3 volunteering days per year

• Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.