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Job Title: Network Coordinator
Drew Marine is a global leader providing technical solutions and services to the marine industry with a comprehensive line of advanced marine chemicals, and equipment. Supported by a worldwide network of service engineers, and global supply chain delivering to more than 900 ports, we have a portfolio of products and services including: Water Treatment, Fuel Treatment, Maintenance Cleaners, Welding & Refrigeration, Engineered Systems & Products, Onboard Test Kits, and Analytical Services.
Location: Hamburg, UK or Netherlands.
Drew Marine offers a competitive compensation package with the following benefits:
Competitive remuneration package
Private Health insurance
Flexibility in remote work, up to two days per week for positions that qualify
Job Summary:
The Network Coordinator will, under minimal supervision, be responsible for supporting and managing customer order requirements at designated ports. The Network Coordinator position can operate in a very international environment, both in the region and with colleagues in other locations. The position is ultimately responsible for the fulfillment of customer orders in the ports.
Principal Duties and Responsibilities:
Process customer orders from Customer Service Representative (CSR) through to delivery locations
Process required paperwork to move products from one location to another, including across international borders
Purchase required products as required to fill customer orders
Communicate with Customer Service department to advise on status of customer orders
Conduct inventory at assigned locations
Process warehouse delivery receipts as well as processing receipts into warehouse
Process transfers from warehouse
Shipping – basic documentation preparation and handling
Perform other related duties as assigned.
Required / Desired Knowledge, Experiences and Skills:
1-3 years prior order processing and fulfillment experience
Proficient with all Office software products (Word, Excel, etc.)
Must have excellent communications skills
Must have strong listening skills
Must have strong problem solving skills
Must be detail oriented
Must be able to work in a fast paced, time controlled environment; ability to multi-task
Customer service orientation
Prior supply chain experience a plus
Prior JD Edwards systems experience a plus (JDE planning program)
Prior export experience a plus (basic documentation preparation and handling)
Prior purchasing experience a plus (transactional)
Education/Certifications:
High School diploma/GED required
Physical Working Environment:
The position works in a climate controlled office environment and requires the ability to sit for extended periods of time.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
Drew Marine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Drew Marine are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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