Multilingual Administrative and Customer Service Agent

Job title:

Multilingual Administrative and Customer Service Agent

Company:

Start People

Job description

DescriptionAre you ready to fully utilize your language skills in a dynamic environment? Are you looking for an exciting challenge where no two days are the same? Do you have a passion for precise administration? If your answer to these questions is a resounding “YES,” then you are the perfect addition to the customer-oriented team at Memo!What does this role entail?

• Answering questions and calls from major clients.
• Scheduling appointments with large banks, transferring calls to social services, and helping people who are locked out of their hotel by checking their booking.
• Working with Memo’s internal system and maintaining the clients’ online calendar.
• Every call presents a new challenge where skills such as listening, note-taking, information transmission, and following instructions are crucial.

CompanyMemo is a customer-oriented company focused on providing excellent service to major clients. Our mission is to assist every client in the best possible way through precise administration and effective communication. We value authenticity, empathy, and the continuous development of our employees. At Memo, you will have the opportunity to work in a dynamic environment where no two days are the same, and where your skills and commitment are truly appreciated.ProfileDo you recognize yourself in the following characteristics? Then you are the ideal candidate for Memo!

• Excellent communication skills enable you to assist every client in the best possible way.
• A fluent command of Dutch, French, and English is a must.
• Availability from Monday to Sunday and willingness to work in shifts.
• Sociable, empathetic, and always willing to learn.
• An interest in the medical sector is appreciated.
• Proficient in using MS Office and other relevant tools.
• Stress resistance and result orientation are essential in this role.
• As a team player, you are friendly and attentive, and capable of resolving conflicts and tackling challenges related to appointments and planning.

OfferWhat do you get in return:

• A warm working environment where authenticity is valued.
• Paid training to further develop your skills.
• A competitive salary supplemented with extra-legal benefits such as meal vouchers.
• Possibility of a permanent contract after a positive interim period of approximately 6 months.
• A quick start where we invest time in your skills.
• Full reimbursement of your train subscription and free parking.
• A pleasant working atmosphere and growth opportunities!

Expected salary

Location

Zele, Flandre-Orientale

Job date

Fri, 21 Mar 2025 23:59:26 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.