Multilingual Action Coordinator

Job title:

Multilingual Action Coordinator

Company:

Cross Border Talents

Job description

Join our international client’s dynamic team in a fast-paced environment where collaboration knows no borders. Embrace a multicultural workplace that values diversity and fosters a sense of family among colleagues. As a multillingual Action Coordinator, you’ll play a pivotal role in ensuring our customers receive unparalleled support during breakdown situations, leaving a lasting impression of satisfaction with our brand.Key Responsibilities:– Act as the primary liaison between customers, drivers, and dealers to swiftly resolve breakdown issues and facilitate vehicle uptime.– Manage breakdown cases across Europe, communicating fluently in the customer’s native language and efficiently navigating designated systems for essential information.– Prioritize customer needs and adhere to established breakdown processes with meticulous attention to detail.– Demonstrate exceptional communication skills and a customer-centric approach in all interactions.– Foster a positive, proactive attitude, continually striving to exceed expectations and contribute to team success.– Embrace a culture of continuous learning, supporting team development and sharing knowledge.– Maintain flexibility to work within a rotational shift system.Requirements:– Customer-centric mindset with a positive outlook and strong communication abilities.– Motivated to excel and eager to contribute to a collaborative team environment.For this position, one (either number 1 or number 2) of the following language combinations is required:1.Highly proficient in English with at least two of the following languages: Czech, Polish, Lithuanian, German. Other Eastern European languages are considered a plus2. Highly proficient in English with the knowledge of French, German and Dutch (all four languages)– Willingness to adapt to a flexible shift schedule.Benefits:– Competitive salary with additional benefits such as meal vouchers, transportation assistance, and shift allowances.– Access to well-being services to support overall health and wellness.– On-site dining facilities for convenience.– Opportunities for career advancement within an international organization.– Emphasis on work-life balance in a supportive environment.– 10 public holidays, 20 days of legal leave– Hybrid working mode on initial onsite training period completion

Expected salary

Location

Gand, Flandre-Orientale

Job date

Sun, 07 Apr 2024 22:01:21 GMT

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