MICE Sales Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD’S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. – You are not “just a team member” here. It’s a supportive and engaging environment, with the perfect balance between fun and focus. Here you can achieve everything you put your mind into, our managers always have an open-door policy and really care about your development. Hilton also gives you access to countless trainings and resources to learn pretty much anything to help you in your career.

BENEFITS 

Salary offered ranging from £31000 to £35000 per annum. Quarterly bonuses based on personal targets

• 28 days paid holiday increasing with service
• Exclusive high-street discounts through Perks at Work portal
• Industry-leading Team Member discounts on hotel stays for you, your family and friends
• Access to leadership and development programmes through Hilton University
• Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace
• Reward programmes, incentives and team member recognition, as well as long service awards
• 50% off in Hilton restaurants and bars (subject to individual outlets)
• Refer a Friend Scheme
• Uniforms provided and laundered complimentary
• Free meals on shift

What will I be doing?

As a Proactive Sales Manager – MICE, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the UK to drive business into the hotel and to increase market/customer share in all revenue streams
• Negotiate packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Commercial Director and Senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner

What are we looking for?

As a Sales Manager – MICE serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience in a Proactive MICE sales role in Hotel, with a proven track record to close a sale
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of local market (desirable)
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives

ELIGIBILITY

• In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
• Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels – Hilton Brands vacanciesineu.com Global Hospitality Company

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