Marketing Intern

Mandarin Oriental, Milan is looking for a Marketing intern to join our Marketing Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites. The hotel features a fine-dining restaurant, Seta and a bar-bistro, Mandarin Garden + Bistrot where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city’s most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms. In addition, the hotel has two versatile function rooms.

About the job

Based at the Mandarin Oriental, Milan within the Marketing Department in Milan, the Marketing intern supports the Team in all matters related to collaterals and content creation, digital marketing, social media and media relations. The Marketing intern reports to the Director of Marketing.

As Marketing intern, you will be responsible for the following duties:

• Support the Director of Marketing and Communications, with the final goal to position the hotel as one of the best in Europe
• Support the whole Marketing team and the hotel’s departments preparing appropriate graphic tools and collaterals to target local and international guests
• Prepare Power Point/Canva presentations to highlight the hotel’s features to travel agencies, partners and third parties
• Prepare graphic content for social media
• Assist in the creation of promotional and informative tools to highlight the features and initiatives of the hotel
• Liaise with the corporate digital team to maintain the website appealing and updated
• Assist in coordinating photo and video shootings
• Assist in organizing press visits
• Liaise with suppliers and marketing partners
• Manage hotel database, respecting privacy and confidentiality
• Handle correspondence both in Italian and English
• Ensure adherence to corporate identity and guidelines

As Marketing intern, we expect from you:

• Studies in Marketing and/or Brand/Graphic Design studies are required
• Fluent in English and Italian. Other languages are a plus
• Advanced skills in PowerPoint and Canva with a demonstrated ability to create visually appealing and innovative presentations and digital content
• Strong copywriting skills in both English and Italian, with a keen eye for tone and luxury brand voice
• Experience designing digital marketing materials tailored to luxury brands, ensuring brand consistency and high-quality aesthetics
• Creative problem-solving skills
• Hotel business mix and the “brand” understanding
• Energy, passion and enthusiasm
• Ability to present ideas in a well-organised manner
• Team player
• High attention to details
• Use of Microsoft programs
• Excellent communication skills
• Knowledge of photography and cataloguing processes
• Experience in dealing with a multi-cultural environment

Our commitment to you

• Monthly pocket money
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for business clothes
• Complimentary Employee Meals

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