Marketing Customer Solution Manager in Milan, Italy

THE POSITION

As a Customer Solution Manager, you’ll oversee designing our core Cardio-Renal-Metabolic (CRM) assets’ strategy, based on a complete understanding of CRM diseases’ interconnection & burden.

You will also explore, propose and implement marketing activities through effective management of all available channels, as well as of added-value solutions for our Customers, in line with compliance culture and current regulations.

For this position we offer an initial undefinite contract with external agency (indeterminato in somministrazione)

Tasks & Responsibilities

• Oversight full Integrated Asset Plans’ design and deployment, ensuring cross-functional convergence.

• Observe and understand the overall customer journey gathering feedback through every point of contact to build optimized contents, campaigns and services

• Collaborate with Business Intelligence to assure forecast accuracy, managing all relavant key performance indicators

• Collaborate with Medical Affairs to foster collaboration with Top Opinion Leaders and Scientific Societies.

• Create promotional tools and activities within the time established for the promotional cycle of the products.

• Develop and implement the activities necessary for the launch of new products.

Requirements

• Minimum 3 years of experience in Marketing

• Master degree in Economics or Scientific Degree

• Native level of Italian and Fluent level of English language

• Advanced communication and influencing skills

• Project management and execution skills

• Business acumen with product management expertise

• Strategy development and innovative mindset

This job requisition is addressed also for candidates with disabilities and belonging to protect categories following articles 1 and 18, Law 68/99.

All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.