Maritime Sales Support Administrator
Lloyd’s Register
Location: Athens, Greece
What we’re looking for
We’re looking for a motivated and organized professional to provide high-quality administrative support across the Commercial business stream. Someone who’ll help ensure consistent application of commercial processes, support a positive client experience, and enable Maritime Sales colleagues to focus on customer-facing activities by managing administrative tasks and client support, while contributing to the smooth running of day-to-day business operations
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What we offer you
The opportunity to work for an organization that has a clear sense of purpose, is values-focused and helps colleagues to develop professionally and personally through our range of people development programmes
Fixed-term Contract
The role
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-Provide commercial and administrative support to the Maritime Sales team, including client interactions that support the sales process and enhance the customer experience.
-Coordinate meetings, workshops, executive visits, and internal/external events, including logistics and stakeholder coordination.
-Support the planning and execution of LR and industry events in collaboration with the Marketing team.
-Monitor tender requests and maintain client portal registrations, working closely with the Bid & Contracts team to ensure timely bid/no-bid responses.
-Support finance administration, including invoice processing and the resolution of pre- and post-invoice queries.
-Manage invoice-related queries end-to-end, including analysis, stakeholder coordination, client communication, and adherence to escalation and approval processes.
-Resolve contractual setup, VAT/tax code, and other invoice configuration queries, liaising with clients, internal stakeholders, and external tax advisors where required.
-Review and support the resolution of Service Order (SVO) queries.
-Ensure documentation, data, and administrative activities are completed accurately and in line with business processes, contractual requirements, and agreed deadlines.
-Prepare and present reports, management information, and process insights to support operational performance and continuous improvement.
-Identify opportunities to improve administrative processes and support the implementation of process enhancements.
-Ensure compliance with internal procedures, commercial processes, and contractual obligations.
What you bring
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-Fluent written and spoken English (and local language, as applicable) with ability to liaise effectively with internal and external personnel.
-Use own initiative able to prioritise and work on multiple tasks whilst adhering to tight deadlines.
-Capable of taking initiative, prioritizing effectively, and managing several tasks while meeting strict deadlines.
-Able to adjust and well organized with a practical minded approach
-High degree of accuracy.
-Capable of collaborating effectively within a team to help meet departmental and business goals.
-Computer literate in MS Office.
You are someone who
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-Is keen to take accountability and ownership for delivering customer needs
-Is able to self-manage and prioritize tasks toward meeting goals
-Is effective at solving problems, trouble-shooting and making timely decisions
-Is willing to take on new tasks and willing to take initiatives
-Communicates in a structured way and has ability to present technical ideas in user-friendly language
-Displays a team spirit, particularly in a multicultural environment
-Responds positively to learning opportunities and is comfortable stepping out of own comfort zone
#LI-KC1 #LI-Hybrid
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