Maritime Careers and Promotions (Technical) Manager

Job Description

The Role

We are seeking a dynamic and forward-thinking professional to take on a pivotal role in shaping the future of our Technical (Engineering & Electro-Tech) Officers and crew. This role is integral to our overall business strategy, where you will be at the heart of developing and managing the professional performance of our technical team, ensuring they are equipped to meet the ever-evolving needs of our business.

At the core of this role is the responsibility to tackle operational risk exposure, with a focus on human factors, competence, and performance. You will be the driving force behind identifying and managing risks associated with Technical Officers and crew, playing a key role in minimizing exposure and ensuring that our Fleet operates at its peak potential.

As a Maritime Subject Matter Expert (SME), you’ll have the unique opportunity to collaborate across various shore functions, aligning training, rotations, promotions, and recruitment to ensure our ships are staffed with the most talented and competent professionals. You’ll also ensure that every individual in our team has access to the right opportunities, rewards, and development to propel their career forward.

This is an exciting and impactful role where your expertise will not only shape the careers of our Technical Officers and crew but will directly influence the operational success and growth of the business. If you’re passionate about creating positive change and driving excellence in the maritime industry, this is the role for you!

Key Accountabilities:

• Career Management: Oversee career progression, succession, and development for 400+ Technical Officers (3, 2, 1EO & ETO) and technical crew. Support shore line management for ranks up to 1EO/1ETO and assist in deploying career management and promotions across other ranks.

• Workforce Planning: Set promotion criteria, manage selection and succession planning in collaboration with Resourcing. Monitor retention trends by rank and develop strategies to address root causes. Advise on team strength and make decisions on workforce deployment.

• Collaboration with Rotations & Recruiting: Ensure technical officers and crew are correctly consulted and informed on workforce issues, as directed by senior management.

• SME Support: Provide expert advice to Employee Relations and support trade union matters for responsible ranks.

Maritime Training & Competence:

• Lead on Technical Training, advising on development, delivery, and study leave. Support the creation and maintenance of Training and Operational Performance Standards for Technical Officers based on agreed Knowledge, Skills, and Behaviours standards.

• Work with the People team to ensure leadership and management training aligns with professional development needs.

People Management:

• Monitor and manage performance of technical officers and crew, building succession plans and engaging with officers to ensure effective development.

• Support Chief Engineers in their professional development and monitor resource risk through effective competence deployment and team strength management.

• Track attrition and retention trends to improve engagement and retention.

• Provide SME support for formal Employee Relations and legal cases, and serve as the ship-shore link to resolve workforce or personal issues.

Additional Responsibilities:

• Manage long-term sickness cases for technical ranks to improve wellbeing and reduce sickness leave duration.

• Track data on career progression, competence, and performance across the Fleet.

• Ensure job descriptions are up-to-date and aligned with business needs and lessons learned.

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK07 and is offered on a full time permanent basis, with at least three days based in our Southampton office.

About You

Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:

• Experience working in maritime industry on board ships, at 1st rank or equivalent.

• Knowledgeable about roles of on-board technical and deck staff; including a good understanding of marine career structures and career development.

• Familiar with STCW regulations and certification for Engine Officers

• Good understanding of the ISM code and IMO regulations (including the MLC); in particular the impact on human factors, training and competence

• Understanding of HELM and integration into career development for marine professionals.

• Experience of managing and developing multi-skilled people .

Being part of our team has its advantages…

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.

• A friendly welcome with help settling in

• Home and office-based hybrid working (minimum three office days)

• Regular office events including live entertainment, lifestyle events and charity partner fundraisers

• Extensive learning and development opportunities

• Annual bonus

• Minimum 25 days leave, bank holiday allowance and holiday trading scheme

• Employee-led networks

• Employee Assistance and Wellbeing programmes

• Recognition scheme with prizes and awards

• Employee Discounted Cruising plus Friends and Family offers

• Contributory Defined Contribution Pension scheme

• Company paid private medical and dental insurance and health assessment

• In-house Occupational Health help and access to digital GP

• Life Assurance

• Parental and adoption leave

• Employee Shares Plan

• Electric Car and Cycle to Work schemes

• Onsite restaurant offering range of healthy cooked and grab and go meals

• Discounted retail and leisure via discounts portal

Please note: Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. In these cases we may close our job adverts early and aren’t able to consider applications once this happens.

#LI-Hybrid

#LI-JT1

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.