Manager, EMEA Payroll Service Delivery

Red Hat

Job title:

Manager, EMEA Payroll Service Delivery

Company:

Red Hat

Job description

What you will do

  • Manage and ensure the completion of a compliant, accurate, and timely end-to-end payroll processing, including compensation/benefit inputs, master data changes, taxation, general ledger reconciliations, and any exception pay
  • Responsible for people management and development, including recruiting, retaining, coaching/mentoring, training, and managing workload
  • Responsible for review of payroll policies and procedures to ensure processes are efficient and effective, including implementation of process improvements
  • Report to senior management on payroll issues and changes
  • Establish and maintain strong partnerships with cross-functional areas such as People, Finance, IT, and Third Party vendors
  • Oversee reports and data requests from management, cross-functional workstreams, and internal/external auditors
  • Manage vendor relationships and ensure service delivery and performance expectations in accordance to contractual obligations
  • Continuously drive improvements, automation, communication, and education to increase quality, improve employee experience, and enable rapid scaling
  • Ensure all processes are executed in accordance with established business and SOX controls
  • Act as point of escalation and work to identify, track, document, and resolve errors, issues and risks proactively
  • Conduct regular audits on payroll procedures and records
  • Assess and manage ServiceNow tickets to ensure team performance is aligned with SLAs and expected customer service level
  • Maintain and report payroll accuracy metrics, partnering with other cross-functional teams to address challenges and implement improvements
  • Oversee special initiatives and projects as needed, including system changes and testing.

What you will bring

  • 5 to 7 years prior work experience in a fast paced Payroll or HR/Finance department environment
  • 5 to 7 years prior work experience directly coaching, developing, mentoring a staff of 5 or more people with proven management capabilities.
  • Advanced working knowledge of Workday, ADP Streamline or Globalview
  • Advanced working knowledge of local payroll policies, including Business Traveler Tax Compliance, overtime and termination regulations for the EMEA region.
  • Proficient with Microsoft Office applications (advanced Excel skills would be an asset)
  • Advanced Excel processing experience
  • Individual must be able to easily learn new applications, interpret and analyze payroll data, while being innovative and having the ability to adapt to change.
  • Strong oral and written communication skills required in order to effectively resolve issues with associates, Legal, etc. while sustaining a high level of confidentiality inherent to Payroll matters.
  • Proven ability to work in an organized manner with the ability to manage time effectively to meet strict deadlines, at times handling multiple tasks concurrently while maintaining proper prioritization.
  • Must be self-motivated with the capability to think and act independently with strong attention to detail as well as potential risk issues
  • Bachelor’s Degree

#LI-NG1

Expected salary

Location

España

Job date

Thu, 11 Apr 2024 02:21:00 GMT

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