Manager – Customer Insights
Sky Group
Mission:As part of the Customer Operations & Finance department and key member of the Contact Forecasting Team, your role will be to analyze customer interactions across all touchpoints and predict their future behavior, based on expected or planned events. You will collaborate closely with Customer Operations, Digital, Marketing, Finance, and Sales teams, contributing to initiatives that impact on customers and on their contact behavior. Your work will ensure accurate impact assessments and effective planning of related activities.Key Responsibilities:Reporting to the Contact Forecasting Senior Manager, your responsibilities will include:
Requirements:
Milano
Sat, 14 Sep 2024 04:07:22 GMT
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