Logistics Coordinator – Fixed Term (12 Months)

OVERALL PURPOSE OF ROLE:

Prepare, scheduling and booking of flights on a daily and ad-hoc basis.

This includes but is not limited to booking all passengers to and from various installations.

Main Responsibilities

• Input flights into Vantage POB system.
• Liaise with offshore representatives and planners for passengers and flight requirements for each individual flight.
• Advise BHL crewing and/or Operations of flight requirements.
• Take bookings of passengers from planners and vendors.
• Input personal details to the Vantage POB system and book on to specific flights.
• Check all certification required for mobilisation.
• Advise check in times for all passengers.
• Organise any VIP flights for client if required.
• Call planners/offshore representative to prioritise passengers/freight.
• Reschedule flying schedule when flights are delayed. Liaise with crewing/operations.
• Advise crew of inbound load if required.
• Any other operational duties required.
• Obtain hotel information from client for any delayed or cancelled flights.

Skills and Attributes

• Good telephone manner
• Good IT and keyboard skills.
• Knowledge of Vantage POB system.
• Liaise with operations and keep offshore advised of any changes.
• Good customer skills.

Knowledge and Experience

• Training of the Vantage POB system to a high level.
• Knowledge of email, Excel, and Word packages.
• Knowledge of flying schedule and aircraft availability each day.
• Monitor flights for any potential issues.

PERSON SPECIFICATION:

Qualifications:

• Higher Education

Experience:

• Proven experience in delivering service excellence and innovation. 
• Must have considerable experience in high level Client Liaison.
• Must have considerable experience in People/ Operations Management
• Experience of multi- site operations would be desirable.

Skills and knowledge:

• Must be service delivery focussed and have procedural focus, awareness, and a strong attention to detail.
• Should be a logical clear thinker, able to interpret, analyse and act effectively on information available.
• Excellent communication & presentation at Senior Managerial level are essential.
• Proven integrity and an ability to foster trust is essential.
• Ability to prioritise effectively.
• Knowledge of airport security legislation would be beneficial.
• Must have a knowledge of Health & Safety Legislation.
• Proven ability to work independently.
• Operation & legislative / regulatory understanding is key.
• Knowledge of Microsoft Office Products.

All applicants must be currently eligible to work and live in the UK.

Please note that due to the volume of applications we are unable to respond

individually to all applications. Candidates who have been successfully shortlisted for interview will be contacted directly. We would like to thank all applicants for the time and effort taken in applying.

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