Logistics Coordinator

About Ekco

???? Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.

IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

???? Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

• On It: We take ownership, follow through, and get things done.
• All In : We collaborate, support each other, and commit fully to shared goals.
• Connected: We build trusted relationships with colleagues, clients, and partners.
• Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

????If these values resonate with you, you’ll feel right at home here.

The Role

Based full time in our Milton Keynes office, in this administrative role, you will play a vital part in the smooth operation of our Logistics Department, ensuring the efficient management of stock and the safe, timely delivery of goods to clients and manufacturers. As a Logistics Coordinator, you will bring your meticulous attention to detail and exceptional organizational skills to the forefront, contributing to the streamlined flow of stock within Ekco.

Day-to-day at Ekco:

Your objective as a Logistics Coordinator is to ensure the smooth and accurate management of stock within our Logistics Department. This includes overseeing internal tracking, processing, and client stock reporting, while continually seeking ways to optimize processes.

In the Logistics Department, we aim to deliver an exceptional customer experience by consistently providing high-quality service, effective resolutions, and clear communication. Your technical expertise is invaluable in achieving this departmental goal.

What you’ll be responsible for:

• Prepare weekly ad-hoc stock reports, aiding in the accurate management of stock.
• Monitor stock levels for new starter equipment and promptly request replenishment as needed.
• Conduct regular stock audits, guaranteeing precision and reliability.
• Generate daily lists of equipment required by the builds team, facilitating seamless workflow.
• Handle last-minute equipment requests from clients with agility and responsiveness.
• Physically pack shipments daily, ensuring items are securely and efficiently prepared for delivery.
• Assist in retrieving stock for internal colleagues throughout the day, maintaining a seamless workflow.
• Address issues with lost or damaged shipments by initiating follow-up communication with clients.
• Coordinate collections and deliveries, keeping clients and manufacturers informed at all stages.
• Monitor the Lighthouse ticket queue to ensure timely resolutions.
• Produce both internal and external reports, contributing to well-informed decision-making.
• Keep a watchful eye on the goods-in email inbox, ensuring efficient response times.

Benefits / Perks

• ☀️ Time Off: 25 days annual leave + public holidays
• ???? Birthday Leave: One extra day off to celebrate
• ???? Company Pension Scheme
• ???? Employee Assistance Programme (EAP) for wellbeing support
• ????♀️ EkcOlympics: Global team activity challenges
• ???? Unlimited access to Pluralsight for continuous development
• ???? Real opportunities to grow, including international progression

Why Ekco

• ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year
• ???? First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
• ???? Ranked 4th fastest-growing technology company in the Deloitte Fast50 Awards
• ???? A culture rooted in diversity, equality, inclusion & belonging
• ???? A commitment to internal mobility and career progression
• ✨ Flexible, family-friendly working at the heart of our culture
• ???? Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

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