Cross Border Talents
Job title:
Lithuanian & German Speaking Service Coordinator
Company:
Cross Border Talents
Job description
Are you fluent in both Lithuanian and German, with exceptional organizational skills? Join our team in Ghent, Belgium, within the automobile industry as a Service Coordinator. This hybrid role combines office and remote work, offering flexibility and convenience. With competitive compensation, comprehensive benefits, and opportunities for career growth, this position ensures a fulfilling career journey in a dynamic and innovative environment.Responsibilities: * Service Coordination Mastery: As the Service Coordinator, you’ll oversee service activities such as scheduling appointments, dispatching technicians, and ensuring timely service completion. Your attention to detail and organizational skills will ensure smooth operations and customer satisfaction.
- Multilingual Support: Utilize your fluency in both Lithuanian and German to effectively communicate with customers, technicians, and internal stakeholders. Provide assistance and guidance in both languages to ensure clear and accurate communication throughout the service process.
- Hybrid Work Model Embrace: Embrace the flexibility of a hybrid work model, spending two days in the office in Ghent and three days working remotely. Leverage digital tools and technology to collaborate with colleagues and maintain productivity while enjoying the convenience of remote work.
- Customer Relationship Management: Build and maintain strong relationships with customers by delivering exceptional service and addressing inquiries and concerns promptly and professionally. Anticipate customer needs and proactively identify opportunities to enhance their experience.
- Process Improvement: Identify opportunities to streamline service processes, enhance efficiency, and improve customer satisfaction. Collaborate with cross-functional teams to implement best practices, standardize procedures, and optimize service delivery.
Benefits: * Competitive Salary: Receive a competitive salary package commensurate with your skills, experience, and contributions to the organization.
- Health and Life Insurance: Enjoy comprehensive health and life insurance coverage to safeguard your well-being and provide peace of mind for you and your family.
- Career Growth Opportunities: Take advantage of opportunities for professional development and career advancement within the automobile industry. Access training programs, mentorship initiatives, and promotional pathways to support your growth and success.
- Hybrid Work Environment: Experience the flexibility and convenience of a hybrid work model, allowing you to achieve work-life balance while contributing to the success of our organization.
- Dynamic Industry: Thrive in the fast-paced and dynamic environment of the automobile industry, where innovation, technology, and customer service drive success.
- Professional Development: Participate in ongoing training and development initiatives to enhance your skills, knowledge, and capabilities in service coordination, customer relationship management, and multilingual communication.
Qualifications:
- Fluent in both Lithuanian and German (spoken and written) is essential.
- Previous experience in service coordination, customer service, or a related field, preferably within the automobile industry.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage time effectively.
- Proficient in using computers and familiarity with CRM systems is preferred.
- Adaptability and flexibility to thrive in a hybrid work environment and embrace change and innovation.
Join Our Team:If you are a multilingual professional with a passion for service coordination and customer satisfaction, we encourage you to apply for this exciting opportunity to join our team as a Hybrid Lithuanian & German-Speaking Service Coordinator in Ghent. Experience the rewards of serving our diverse clientele while enjoying competitive compensation, benefits, and growth prospects. Apply now and embark on a fulfilling career journey with us!
Expected salary
Location
Gand, Flandre-Orientale
Job date
Sat, 13 Apr 2024 22:09:31 GMT
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