Lead Gen & Project Management Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The role will be in the Commercial Partnership & Governance team (International Card Services – Italy Commercial & Acquisition Parterships)

How will you make an impact in this role?

You will play a key part in driving customer acquisition and growth by managing data-driven prospecting activities, supporting outbound and partnership initiatives, and ensuring the effectiveness of sales campaigns. Your ability to combine analytical skills with a commercial attitude will help improve opportunities and strengthen the company’s acquisition in the commercial segment.

Responsibilities will include:

• Manage the prospecting universe, including regular updates of tools and data sources to ensure accuracy and efficiency.
• Create, monitor, and optimize lead generation campaigns, ensuring fair and effective allocation across different sales channels.
• Support outbound sales and telesales activities through the design and distribution of targeted lists, while ensuring compliance with internal rules and checks.
• Develop and deliver regular reporting and analysis on campaign performance, conversion rates, and strategic indicators, demonstrating data analytics and machine learning tools.
• Provide analytical support for partnership initiatives, helping validate opportunities and track their business impact.

Minimum Qualifications:

• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Good working knowledge of Excel, PowerPoint, and other business tools.
• Good Proficiency in Python, SQL is a Plus.
• Ability to manage multiple priorities, meet deadlines, and work both independently and in a team.
• Excellent communication skills in Italian (written and spoken).
• Good knowledge of English (spoken and written).
• Attention to detail and strong organizational skills.
• Previous experience in sales support, data analysis, or campaign management is a plus.

Employment eligibility to work with American Express in Italy is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Read Full Description