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Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 22 markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.
Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.
The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.
This role is part of the Vinted Go Operations team, which is responsible for delivering the best customer experience to our customers across Europe. We do this by managing external relationships with our Delivery Service Providers and monitoring delivery performance in order to drive improvement and make the experience better. You will also co-create with cross-functional teams and implement new processes to scale our Vinted Locker network. These solutions will enable the network to grow at scale whilst meeting ambitious sustainability and cost goals. You will work closely with Operations, Product and Engineering teams and Health & Safety to achieve success.
We are seeking a highly organized and results-driven DSP Manager to oversee the delivery operations of our company. The Delivery Service Provider Manager will be responsible for managing and developing relationships with our delivery service providers, ensuring timely and efficient delivery of products, and meeting performance metrics. The ideal candidate will have a strong background in logistics and delivery management, excellent communication and negotiation skills, and a passion for customer satisfaction.
This role can be also fully remote.
Individual Learning Budget
Vinted will set aside a yearly sum equal to 10% of your annual salary to be invested in your continuous professional development. You’ll be able to take the initiative to use it for covering relevant learning activities that benefit your role.
Hybrid Work
We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The salary range for this position is € 56,100 – € 75,800 gross per year
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