Lab Logistics Team Leader in Zaventem, Belgium

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Discover Impactful Work:

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Job Description

Thermo Fisher Scientific is seeking a Labs Site Services Team Leader to ensure the seamless operation of our transportation and shipping efforts. This role presents an outstanding opportunity to lead a distributed team, implement world-class logistics solutions, and collaborate with top-tier professionals in a dynamic and innovative environment.

Job Responsibilities

Global oversight of the Tracking Team and Shipping Assistants.

Evaluate performance, identify, and address performance problems.

Act as a point of escalation for logistical issues.

Ensure efficient and effective operations within the department.

Supervise and participate in daily operations, following up on complaints/issues until resolution.

Provide training for new personnel and when new processes are implemented.

Attend study protocol meetings and educate staff on issues requiring attention.

Develop holiday planning for the team.

Manage Logistics Coordinators of the Tracking Team.

Act as a backup to the Team Lead of the Maintenance Team.

Manage courier performance and save monthly performance reports on SharePoint.

Attend QBR and client meetings to present courier capabilities and challenges.

Manage IATA certification for the Logistics Team and handle related responsibilities.

Coordinate the review and action required on custom reports.

Handle operational performance issues, including courier assignments and service interruptions.

Manage logistics quality events and maintain SharePoint.

Support and serve as a backup to Team Lead Site ServicesStudy Maintenance and (Associate) Manager Site Services

Global Logistics.

Education and Experience

Preferred degree: Bachelor’s degree or equivalent experience and relevant formal academic/vocational qualification.

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).

Proven leadership skills.

Knowledge, Skills, and Abilities

Proven negotiation and problem resolution skills.

Excellent verbal communication skills.

Outstanding analytical, interpersonal, and time management skills.

Critical thinking and problem-solving skills to support quality decision making.

Expert knowledge of site services and investigational products.

Maintains confidentiality of client protocols and study data.

Strong computer skills.

Strong attention to detail.

Ability to promote a collaborative team environment.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.