Knowledge Management Content Coordinator (f/m/x)

Job title:

Knowledge Management Content Coordinator (f/m/x)

Company:

Mars

Job description

Job Description:Knowledge Management Content Coordinator (f/m/x)in Mars Global ServiceMyP&O (HR) DepartmentLocation: WarsawHybrid workingThe Global Knowledge Management Content Coordinator operates as an integral part of the P&O Knowledge Hub team, working closely with P&O Associate Experience and Continuous Improvement Team members. The coordinator’s primary responsibility is to ensure that knowledge articles published on the ServiceNow platform meet the highest standards of quality and consistency.What will be your key responsibilities?Reviewing and publishing knowledge articles on the ServiceNow platform.Ensuring all articles meet the P&O (HR) Knowledge Hub publishing standards.Making necessary revisions to the article body and metadata fields.Performing grammatical, spelling, punctuation, and other edits as needed.Ensuring clarity and consistency in articles by adhering to the guidelines in the Knowledge Hub style and formatting guides.Consulting with P&O (HR) Associate Experience and Continuous Improvement Team members to maintain publishing best practices where standards are unclear.What are we looking for?Bachelor’s degree or equivalent; preferably in human resources, communications, information management, Knowledge Management, library science, business, or a relevant field.1 + year of professional experience in knowledge management, preferably with ServiceNow.Strong understanding of information and document systems management, principles, and best practices.Experience in drafting Standard Operating Procedures (SOPs).Proven ability to identify and implement improvements in information capture and knowledge management processes.Strong collaboration and communication skills to work effectively with stakeholders across different departments and levels within the organization.Fluent English is a must.What can you expect from Mars?Contract of employment.Attractive financial conditions including Bonuses.We will also look after your safety and well-being by offering you rich benefits package including life insurance, Employee Assistance Program fully covered by Mars, and private medical care, MultiBenefit Program and lunch card.Extra savings scheme to support You in long perspective.Support in career building through personalized development plan.On-line shop with attractive discounts on our products that Your family and friend are going to love.Possibility to participate in volunteering initiatives during working hours.Apply now and upload you profile in English.​Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Expected salary

Location

Warszawa, mazowieckie

Job date

Fri, 27 Sep 2024 06:48:15 GMT

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