Key Accounts Support Specialist

Career Opportunities: Key Accounts Support Specialist (29902)

Requisition ID 29902 – Posted – ASSA ABLOY Global Solutions UK Ltd – Hospitality EMEA – GBR: England (Berkshire – Imperial Way) – General Management – Posting Country (1) – Yes – Entry level – Travel Required: 0%-10%

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Key Accounts Support Specialist

Can you bring your experience to our team at ASSA ABLOY? Join our team based in the UK and enjoy a collaborative culture that empowers you to build a career you can be proud of.

ASSA ABLOY Global Solutions (Vingcard) is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world. The position is based in the UK. Occasional travel, approx. 10% of the time will be required, primarily within the UK/Ireland and France.

What would you do as our Key Accounts Support Specialist

We are seeking a dedicated and proactive individual fluent in both French and English to join our team as a Key Accounts Support Specialist. As our Key Accounts Support Specialist, you would directly assist the Global Key Account Manager in managing and developing relationships with our key accounts in Europe, UK and Ireland. The ideal candidate will excel in administrative tasks, possess excellent communication skills, and be capable of building strong relationships both internally and externally.

You would also:

• Assist the Global Key Account Manager in day-to-day activities related to managing key accounts

• Undertake daily administrative tasks such as dealing with hotel specific enquiries, preparing quotes, managing correspondence, and maintaining accurate records

• Liaison with UK Area Sales Managers: Work alongside the UK Area Sales Managers to ensure projects are quoted and submitted as per the Key Account requirements

• Proactively engage with key accounts, both within and outside the UK, to foster strong relationships and ensure customer satisfaction

• Undertake any additional ad-hoc tasks as per business requirements

  The skills and experience you need

  We are looking for someone who has:

• Fluency in French and English: Proficiency in spoken and written French and English are essential for effective communication with both French and English-speaking clients and stakeholders

• Strong organisational and administrative skills with the ability to multitask and prioritise workload effectively

• Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with internal teams and external partners

• Demonstrated ability to build and maintain strong relationships with clients and colleagues across different regions and cultures

• Drivers licence

  Ideally you would also have a Bachelor’s degree in Business Administration, Marketing, or a related field as well as previous experience in a similar role, preferably within the account management or sales support function with knowledge of CRM software.

  What we offer:

  We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills

• A competitive salary and incentive schemes

• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate

• 25 paid holidays a year plus bank holiday’s, increasing to 28 following 5 years of service

• Ex-gratia day for Christmas Eve

• Pension; 5% employee & 5% employer. Auto-enrolment after 3 months

• Life assurance 3 x basic salary; after qualifying time with Company

• Access to an online benefits portal

• ASSA ABLOY Family Brand Discount (Yale)

• Access to Employee Care scheme

• Income Protection

• Private Medical Healthcare; covers employee with the option to pay extra to cover spouse / partner & children

• Dental Insurance; covers employee with the option to pay extra to cover spouse / partner & children

  We review applications regularly, so don’t wait

  We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply no later than 01/09/2024.

  To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Dominika Nalepa, Talent Acquisition Business Partner, at [email protected]

  Let’s create a safer and more open world – together!

  To find out more about us, visit www.assaabloy.com

  We are the ASSA ABLOY Group

  Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

  As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

  As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.