Key Account Manager Healthcare – Global Account Program in Brussels, Belgium

As part of the expansion within our Global Healthcare organization at Kuehne+Nagel, we’re seeking a talented individual to join our Key Account Team, managing some of our most strategic Healthcare accounts across Europe. This senior strategic role will report to our vertical lead in Europe and play a crucial part in our global account program. With the flexibility to be based at any of our offices in Europe, this position is ideal for someone who excels in building strong relationships, managing stakeholders, and driving business growth.

Your Role

As a Key Account Manager in our Healthcare Global Account Program, you will oversee the end-to-end commercial customer journey for a dedicated portfolio of key accounts. Acting as the leading Kuehne+Nagel representative, you’ll manage relationships, develop business strategies, and ensure alignment with our logistics services across all business units. Your role will focus on translating customer needs into actionable plans and driving business growth through strategic sales and account management.

Your Responsibilities

• Manage and develop key customer relationships, aligning our logistics services with their needs.

• Drive business development and sales initiatives, focusing on up-selling and cross-selling.

• Negotiate rates and service contracts, ensuring all commercial requirements are met.

• Monitor performance metrics and take action to ensure targets are achieved.

• Develop and maintain detailed account plans, ensuring alignment with customer needs.

• Transition new business to operations smoothly, ensuring commitments are met.

• Conduct regular review sessions with customers, emphasising continuous improvement and innovation.

Your Skills and Experiences

• Proven experience in key account management and business development within the logistics sector, with a strong sales track record.

• Deep understanding of the healthcare industry and supply chain management.

• Strong stakeholder management and communication skills, with the ability to manage relationships across various organisational levels.

• Competitive mindset with excellent negotiation skills and a drive to achieve business goals.

• Proficiency in CRM systems and familiarity with sales management processes.

• Ability to work independently and collaboratively with cross-functional teams.

Good Reasons to Join

We offer you a challenging position in a vibrant work environment where development and progress are a priority. Additional to opportunities for professional learning, you will learn to work with cutting-edge IT systems. You will join an ambitious and dynamic team, within a pleasant and casual working climate. You start with an open-ended contract at a competitive salary, complemented with meal vouchers, hospitalization and group insurance.

Apply by August 23rd to join Kuehne+Nagel as our new Key Account Manager and make a significant impact in the healthcare logistics sector!

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.