Key Account Manager DIY

Join our UK sales team as a Key Account Manager! You will focus your talents on our DIY customers for EGGER UK’s flooring products! Start a career with a progressive, family-owned, global manufacturer.

Region: UK & Ireland Contract Type: Full-time Job-Code: 4742 Department: Sales 

What You’ll Do

• Develop new customer accounts and maintain and develop existing ones, within the given market sector (DIY and UK Multiples).
• Provide accurate forecast data for customer planning and support with annual budget and planning meetings.
• Liaise with DIY clients as required with specific reference to supplying product information, training and support.
• Generate and track sales leads and produce reports where necessary.
• Identify growth areas within DIY and Key Accounts and seek additional SKU’s and promotional opportunities where possible.
• Contribute to the development of good and progressive customer relations.
• Deal with customer complaints using the prescribed (ISO) procedure.
• Contribute to the awareness and understanding of the development of the communication strategy for the EFP market sector.
• Provide technical advice when necessary.
• Liaise with internal and external departments within the EGGER group to ensure effective and accurate communication regarding the products e.g. Technical, Quality and Customer Services.
• Represent the company at key events, functions, seminars and business meetings.

What We’re Looking For

• In depth knowledge of the UK flooring market.
• Good standard of secondary education.
• Degree/HND/NVQ or equivalent in Business Studies, Marketing or other related discipline.
• Full UK Driving licence.
• Technical understanding of flooring EFP products.
• Computer literate with knowledge of databases and Microsoft software.

We Offer

The opportunity to join the largest manufacturing employer in Northumberland; focused on quality, customer service, the environment and sustainability. Competitive employee benefits (including company pension scheme, learning and development opportunities, and a travel/fuel payment). Technologically advanced systems and processes. Comprehensive induction process, progressive training and development.

Other benefits include:

• A competitive salary and pension scheme (with Life Assurance).
• Private Health Cash Plan.
• An annual Christmas bonus and gift.
• Annual lifestyle and wellbeing checks.
• The chance to work for an international business operating across 11 countries.
• 25 days holiday plus bank holidays.
• Subsidised travel to and from work.
• An environmental and sustainability focused employer.
• Tailored training and career development opportunities.
• The opportunity to take part in a range of employee wellbeing initiatives.
• On-site restaurant.
• Access to free fruit on a weekly basis.
• Free parking in a secure staff car park.

Applications close 22 October 2024

Your Contact

Philip Maloney, HR, T 01434 602191

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