Junior Service Delivery Engineer

CRH

Location:
Dublin City – Ireland
Salary:
Competitive
Type:
Permanent
Main Industry:
Search Construction Jobs
Other Industries & Skills: 
Engineering, Information Technology, Management & Executive, Utilities & Services
Advertiser:
CRH
Job ID:
132785978
Posted On: 
20 March 2026

 

Country:

Ireland 
City: 
Dublin 

Req ID: 
#
Job Type: 
Full Time   
Workplace Type: 
Onsite
Seniority Level: 
Entry Level 

About CRH

We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions.

CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH’s shares are listed on the NYSE and LSE.

Without you noticing our products, we are everywhere you live, work, and relax.

Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre.

Learn more about us through the following Link.

Position Overview

A key aspect of this role will be liaising with our IT service provider Helpdesk on logged IT issues and provide prompt onsite and remote support.  The Junior IT Support will assist users with any IT queries and will respond to logged incident and service requests.  The Junior IT Support will continue to monitor the progress of IT requests on logged calls and ongoing support. While the successful candidate will be primarily based in one location, there will be requirements to support other CRH locations across Dublin.  Flexibility to support all locations is a necessity.

Flexibility outside of normal business hours and weekend work may be required on occasions.

Key Tasks and Responsibilities

In this role, you will:

•    Provide 1st level support to users for all issues raised by phone, email, self-service or face to face.

•    Support for Office365, Outlook, Networking, Remote Support.

•    Perform configuration and support of mobiles devices. 

•    Escalate queries to the appropriate 2nd level support team when necessary.

•    Communicate with users to ensure that they are appraised of problem progress and to confirm resolution.

•    Assist with printer repairs and liaising with our printer managed partner.

•    Support IT project initiatives as required.

•    Perform daily tasks, ad-hoc variety.

Key Characteristics

You are/have:

•    A pleasant, patient, and friendly attitude.

•    Excellent communication, interpersonal and strong analytical skills.

•    Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders. 

•    Customer focused, and goal orientated with keen attention to detail.

•    Strong sense of ownership and ability to follow tasks through to completion.

Experience / Education

You are/have:

•    Third Level qualification in field of IT.

•    Broad experience of IT Systems and experience.

•    Experience in a support role.

•    Microsoft Office365 is an advantage.

•    Experience with ServiceNow is a plus.

What CRH Offers You

•    A culture that values opportunity for growth, development, and internal promotion

•    Highly competitive salary package

•    Comprehensive secondary benefits

•    Significant contribution to your pension plan

•    Health and wellness programs, including an on-site gym and fitness classes

•    Excellent opportunities to develop and progress with a global organization

Connect your future to CRH

We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application. 

Is this role not for you, but do you know someone who would love to join the team? Please let us know!

CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role

our recruitment team at careerscrh. 

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. 

Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.

We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.

To apply for this job please visit ie.tiptopjob.com.

Job Location