Junior Collections Specialist with German

Job title:

Ahoy Career

Description:

Collect and recover client receivables by proactively contacting customers (Business-to-Business) via phone and other channels, ensuring timely invoice payments and preventing overdue situations
Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information
Meet weekly and monthly collection targets and service level agreements (SLAs) by embracing challenges as development opportunities
Report on collection activities and present progress in recovering receivables for your designated portfolio
With a forward-thinking and growth-driven approach, forecast cash flow, monitor past-due levels, and assess risks and opportunities
Build and maintain professional relationships with clients through regular communication and exceptional service delivery

Requirements:

German language = minimum B2 level
English language = minimum B2 level
Strong communication and interpersonal skills essential for contacting clients via phone and email in a B2B (Business-to-Business) setting
MS Office Excel knowledge
Strong attention to detail and analytical skills
Effective time management and task prioritization skills

Offer:

Employee Contract
Hybrid work 50/50
Private healthcare, life insurance
Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach
A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification)
Employee Assistance Program – legal, financial, and psychological consultations
Company employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares
Paid employee referral program
Private medical care, life insurance
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card)