Junior Collections Specialist with German

Job title:

Junior Collections Specialist with German

Company:

Ahoy Career

Job description

Description:

• Collect and recover client receivables by proactively contacting customers (Business-to-Business) via phone and other channels, ensuring timely invoice payments and preventing overdue situations
• Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information
• Meet weekly and monthly collection targets and service level agreements (SLAs) by embracing challenges as development opportunities
• Report on collection activities and present progress in recovering receivables for your designated portfolio
• With a forward-thinking and growth-driven approach, forecast cash flow, monitor past-due levels, and assess risks and opportunities
• Build and maintain professional relationships with clients through regular communication and exceptional service delivery

Requirements:

• German language = minimum B2 level
• English language = minimum B2 level
• Strong communication and interpersonal skills essential for contacting clients via phone and email in a B2B (Business-to-Business) setting
• MS Office Excel knowledge
• Strong attention to detail and analytical skills
• Effective time management and task prioritization skills

Offer:

• Employee Contract
• Hybrid work 50/50
• Private healthcare, life insurance
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification)
• Employee Assistance Program – legal, financial, and psychological consultations
• Company employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares
• Paid employee referral program
• Private medical care, life insurance
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card)

Expected salary

Location

Warszawa, mazowieckie

Job date

Wed, 16 Oct 2024 22:01:22 GMT

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