Junior Billing Specialist | Strategic Communications

Who We Are 

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There’s never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career. 

Are you ready to make an impact?

About The Role

FTI Consulting is looking for a Billing Specialist to work closely with Matter Managers (MM’s) throughout the engagement lifecycle with primary objectives of:

1. Insuring timely, accurate and professional invoices are sent to clients.

2. Month-end close related WIP adjustments are posted.

3.Reducing the amount of time billable professionals spend on project management administrative tasks.

What You’ll Do

Matter Setup and Maintenance

Ensure:

• Contract terms are captured accurately in the Financial Systems (e.g., fee arrangement, rates, soft costs).
• Necessary approvals are documented and archived.
• Amendments to contract terms are flagged and necessary supporting documentation is obtained and archived.
• Necessary information for billing is documented (e.g., client contact info, e-billing system and/or MSA requirements)
• Information necessary for revenue recognition is archived.

Prepare and Send Invoice to Client

• Invoice retainers, fixed fees or hourly engagements consistent with contract terms.
• Ensure accuracy of data in proforma/draft invoice, e.g.:
• Billing rates are consistent with contract.
• Soft costs are consistent with contract.
• Anticipated costs, intercompany fees are captured.
• Send draft invoice (or proforma if requested) in format requested by MM.
• Process write downs/ups as required, with proper approval.
• Input BTK invoice edits.
• Finalize/send invoice to client, including e-billing system as applicable, with MM approval.
• Employ appropriate formatting and insure professional presentation.
• Monitor bounce backs and troubleshoot.
• Archive all directions/approvals required for control/audit purposes.

Assistance with Monthly Revenue Close Process

• Review assigned matter WIP and obtain MM input regarding expected realization of overage, project fees in excess of contractual amount, hourly work above and beyond agreed cap.
• Record the necessary WIP adjustment based on MM input received.
• Review report of unbilled matters for late time and re-adjust if necessary.
• Respond to inquiries from revenue recognition team.

Additional Duties:

Monitor aging A/R and assist the MM and collections analyst in collection efforts.

Additional duties as required.

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How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. 

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

• Bachelor degree or commensurate work experience.
• Attention to detail.
• Excellent communication skills, including verbal and written.
• Good working knowledge of PC and network environment, word processing, database and spreadsheet software (MS Office preferred).
• Good interpersonal skills, including being a team player with capacity to work with diverse team members.
• Organizational skills, including ability to prioritize.
• Flexibility – ability to work under tight deadlines; ability to handle multiple tasks through prioritization and time management skills.

Our Benefits

Our goal is to support the well–being of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. 

About FTI

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World’s Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn. 

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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Additional Information

• Job Family/Level: Core Operations Level 1 – Tier 1
• Citizenship Status Accepted: Not Applicable

Compensation

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