Michael Page
Job title:
IT Support Engineer – Antwerp – Permanent contract
Company:
Michael Page
Job description
As an IT Support Engineer, you will support our IT infrastructure. You are the first point of contact for IT-related issues and ensure continuous improvement of our IT infrastructure as well as the team’s efficiency.You provide first-line support. This includes, among other tasks:
- Receiving incidents and requests that come in via phone or email, and registering them in our ticketing tool,
- Resolving standard issues and assisting users with the correct daily use of our IT infrastructure,
- Escalating issues and questions when immediate solutions are not available, and keeping the user informed about the status of their issue or request,
- Following up daily on backups and monitoring alerts, and escalating alarms that arise from the monitoring tool,
- Creating new users with the necessary rights, access, and hardware,
- Installing new computers to replace old ones.
Permanent contract|Great work environment
- At least 3rd degree in IT Management or equivalent through experience,
- Experience in support/service desk is a plus,
- Dutch is a must, English is recommended,
- Knowledge of the following is a plus:
- Office 365,
- Windows 10,
- ITIL,
- Zabbix,
- Barracuda Backup,
- Windows Server,
- VMware virtualization.
As an IT Support Engineer, you will support our IT infrastructure. You are the first point of contact for IT-related issues and ensure continuous improvement of our IT infrastructure as well as the team’s efficiency.
- An exciting and dynamic work environment where you can fully develop yourself,
- A competitive salary and extra-legal benefits (group insurance, hospitalization insurance, dental insurance, …),
- Flex Income Plan (bike leasing, toll badge, De Waterbus subscription, purchase of multimedia, …),
- Maximum amount of meal vouchers.
Expected salary
€60238 per year
Location
Anvers
Job date
Tue, 24 Sep 2024 22:34:19 GMT
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