IT Operations Manager

Job title:

IT Operations Manager

Company:

Orac Decor

Job description

IT Operations ManagerAre you an IT Operations Manager looking for a new challenge? Perfect! We are seeking a highly skilled and motivated IT Operations Manager to lead our operations, infrastructure and security initiatives. Oh… Hang on. We haven’t told you who we are yet. Let’s start with that! 😉At Orac, we believe every wall is a blank canvas. Where others see a flat surface, we see a world of possibilities. Welcome in the world of Orac. The world of architectural elements, made for walls.We are a family-owned Belgian company that has been a leader in architectural elements for walls for over 50 years. From our headquarters in Ostend, our innovative products are available across Europe, from Paris to Köln, London, Barcelona, Slovakia, Lecce, and beyond.Our commitment to sustainability is at the heart of everything we do. We strive to make a positive impact not only today but also for future generations. Sustainability is a core value that guides our choices—choosing the good one for our planet, people, and community.We believe in a world in which digital technologies and data enhance the customer experience. A solid digital backbone combined with strong local teams is a powerful mix for our growth.And we need you for this…Ready to become part of it?You support the CIO in her mission to reach the operational excellence by having an active role on different processes, on governance, on tools & monitoring and communication.Manage and guide a team to provide IT services across multiple sites.You lead IT projects focusing on operational efficiency, security, IT landscape, rationalization, office infrastructure and user experience improvements.You oversee contracts and relationships with key IT vendors, ensuring efficient and effective service delivery.You foster collaboration among cross functional teams and external partners, to achieve and maintain company objectives and best practices.

You develop and implement IT service strategies, frameworks and policies to optimize various ICT services, ensuring consistency, reliability and futuring-proofing.Define, implement and manage SLAs for assigned services to meet business needs at agreed-upon levels.Lead performance reporting and provide recommendations to improve the customer experience.You develop and maintain IT operations roadmaps, budgets and forecast.This is how we describe you…You have 5 to 10 years’ experience in IT operations. Experience in OT is a plus, not a must.Strong knowledge of the functioning of an IT operations service: ITIL processes, IT Infrastructure & applications landscape.You have cybersecurity experience.You have a strong customer focus mindset.You are a teamplayer and with your no-nonsense attitude, you coordinate your team to get the things done. You can inspire a team but are also close enough to the operations to step in when needed.You have excellent communications skills in EnglishYou have coaching and guiding skills, supporting team growth and confidence building.And of course, our offer to you…We give personality to walls and opportunities to personalities!A challenging and rewarding role within a creative and inspiring teamOpportunities for professional growth and developmentA modern and inspiring work environment with the latest technologies such as MS Azure Cloud platformFlexible hours and home office policyA clear sustainable strategyWith the team, we regularly attend various sport events. Welcome!PASSION, INSPIRATION and LOYALTY are our values. Join a dynamic company with a fun and stable working environment. We would like to welcome you to our ORACIAN family!

Expected salary

Location

Ostende, Flandre-Occidentale

Job date

Sat, 08 Jun 2024 22:32:29 GMT

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