IT Lead – Journeys & Analytics Tech

Job title:

IT Lead – Journeys & Analytics Tech

Company:

Rabobank

Job description

Job Title IT Lead – Journeys & Analytics TechJob DescriptionImagine…..being committed to be the best partner in the delivery of seamless journeys for our customers and play an essential role in contributing to the growth of our Retail banking domain. Driving a strong growth ambition by cross- and upsell of (new) products that are accessible to broader customer target groups and thus maintain/strengthen the market leadership of Rabobank.You and your job
The Tech Domain ‘Customer Journey’s, Insurance & Pensions’ (CJI&P) within Retail NL Tech includes 2 main responsibilities: (1) driving progress in the development and innovation of current and future customer journeys.(2) optimizing the delivery of analytical capabilities for the segments and products to enhance decision-making and strategic planning for continuous improvement of cross-tribe journeys.You’ll be working within the leadership team of the Area Journey Analytics and the Area Life Event Journeys. These Areas are part of the Tribe Customer Journeys, Insurances & Pensions (starting per July 1st). These Areas are focused on delivering best-in-class, reliable, high available, secure, real-time and cost-effective services supporting our retail customers and our operations in their daily journeys and activities. We have confirmed our Tech targets within the Area: Continuously delivering fast, agile, innovative and reliable. “Always On and Always Safe”. Tech solutions for coming years to be the best partner in the delivery of seamless journeys for our customers and tech solutions for data, insights and dashboarding to continuously improve the customer journeys and our operations.Top responsibilitiesThe development of fundamental future-proof technology solutions according to the target architecture (including decommissioning legacy applications) for Life Event Journeys with Pega and for Journey Analytics with Microsoft Power Platform and Azure AnalyticsYou lead the daily Tech delivery operations (run & change) with exemplary role in leadership and agile mindset, creating a culture of excellence, engineering and continuous learning;Supporting and coaching a high engaged multi-disciplinary, self-organizing and continuously improving teams of DevOps engineers Pega and Data engineers with extensive knowledge of business process management and data engineering combined with a strong focus on predictability, quality, stability, security and continuity;Accountable for the security and risk Control agenda of your department. Ensuring the right priorities are given to Risk, Security, Compliancy and Life Cycle Management;Accountable for IT incident, change, vulnerability and Business Continuity Management of your Tech scope. You take the lead in case of emergency (COT/CMT procedures);Responsible for financial forecast (both direct costs and indirect charging). Responsible for yearly budget process;HR responsible for your DevOps teams regarding people and talent management; IT capability building. continuous upskilling and reskilling of (internal) staff to ensure they remain relevant and professional in product development within the tribe and with this responsible for Engagement and Agile maturity;

Shape the developing vision, strategy and roadmap for the DevOps teams in scope together with business and Senior Management;Stakeholder management & collaboration over Tech departments and with the business (specific with (sr) Tech Leads, Area leads, Architecture and Product Owners);Manage dependencies cross-area and cross-tribe.You and your talentCollaboration is at the heart of everything we do. Our Area brings talented people together to execute all change, run and win activities of the relevant application.Academic thinking and work level with a Master degree in a relevant field of expertiseYou are a seasoned professional in Tech delivery & change management with at least 5-10 years of experience in managing complex IT projects, technology solutions & management of IT Engineers and multidisciplinary teams of this size (40+ FTEs), including HR responsibility;Communication and influencing skills at the highest level, aimed at motivating and inspiring employees and managing internal and external partners ( including potential conflicting interests)Experience with different delivery sourcing models from onsite to nearshore and offshore.This is what we offer youUp to €117.000,- gross per years (based on 40 hours, in scale 11) depending on knowledge, experience and education;A full 13th month salary and an 8% holiday allowance;An Employee Benefit Budget of 11% of your gross salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or choose the extra budget to be paid out;A budget of €750,- to set up your home working space and a monthly home working allowance of up to €40,-;A personal development budget of €1.400,- per year;A combination of working from home and at the office;100% reimbursement of commuting costs if you travel by public transport;A pension scheme to which you contribute 3,5% or 5,5% (based on your personal preference);192 hours holiday per year, including 1 Diversity Day per year.This is a selection of the terms of employment based on a 40-hour working week. You can find all terms of employment on .You and the job application processWe appreciate receiving your motivation in written form for this role.Any questions about working at Rabobank and the process? Contact Charlotte Bos, IT Recruiter, via .The interviews might be conducted through a video call.You can find answers to the most frequently asked questions on .A security check is part of the process.We respect your privacy.#LI-CB2

Expected salary

Location

Utrecht

Job date

Fri, 31 May 2024 00:27:15 GMT

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