IT Chapter Lead with product owner skills

Job title:

IT Chapter Lead with product owner skills

Company:

ING

Job description

The IT area of Core Bank NL is responsible for creating, maintaining, and improving our reliable Account Management System (AMS) of the bank, used for current-accounts, savings, and loans accounts. We call it the beating heart of the bank: it processes millions of transactions a day on our Current-accounts, Savings and Loans accounts. High availability and performance are the critical success factor in our delivery. An important goal is realizing a real-time bank which is 24/7 available for all our customers.We are looking for an energetic, passionate and hands on “IT chapter lead (ITCL) – Core Bank NL” with a strong IT background with expertise in managing back-end systems and (API) connections to consuming IT parties.All with the objective to make sure we keep our AMS compliant, reliable and running smoothly. In the coming years, Profile being the target AMS has a challenging roadmap ahead for it’s platform, including epics such as improve scalability, reliability, security standards & align on standardized approaches/practices with other ING countries running Profile (hosted from HUBS RO). You bring in your technical expertise and vision and help influence the decisions made by the IT area lead about platform & technology choices. You will focus on all areas spread across people, process, tooling & technology.The TeamAs a member of the ING CoreBank NL department, you’ll be working on some of the most pressing technological and business challenges that face the financial industry today.In our IT area, which includes Profile, our AMS/ Accounts Engine, we are responsible for processing millions of transactions a day on our customers’ current accounts, savings, and loans. With over 8 million customers, we hold the records for their balances, accounts, and transaction history. It goes without saying that high availability, performance and keeping our data safe are crucial for us.Your work won’t just impact our own department – a lot of other ING departments, such as online banking, mobile, cards, and payments, depend on the work we do here, and a large part of ING and the Netherlands rely on our work, so we take our responsibilities very seriously.However, what really sets us apart is our work culture. We prioritize the voices of our engineers, ensuring that they are heard and have the ability to influence the technical roadmap. We put people first, supporting personal development and improvement initiatives. Our squad members enjoy regular Mastery Days, where they can work on projects that interest them and develop their skills. Frequent social events make sure that we’re not all work and don’t forget to play & have fun.Our social culture is highly collaborative, and we foster an environment where our squad members feel at home. We encourage everyone to share their ideas, no matter how new or different, and we are always willing to take the first steps to implement those ideas. Our team members have a strong sense of ownership over the systems they work on and take pride in delivering the best possible service to our customers.If you’re looking for a workplace where you can grow professionally, work collaboratively with other experts, and take on some of the most critical and challenging issues in the financial industry, we would love to hear from you.

• As the ITCL you get energy & satisfaction in coaching 8-10 engineers with different backgrounds working across various squads. As a squad member, you contribute towards the squad’s purpose with your engineering capabilities. As an expert, you share your knowledge and set standards for the department.
• As part of the leadership team, you actively pick up overarching challenges from Way of working, Risk, finance, HR, KPIs etc. and tackle them together with other ITCLs, POs & Feature engineers. You are a true ambassador of the ING culture, and you live and act by Orange code.

Roles and Responsibility

• As the ITCL you get energy & satisfaction in coaching 8-10 engineers with different backgrounds working across various squads.
• As a CL you have close alignment with the lead engineers / squads from the backend (Profile) & Middleware streams to assure that chosen IT solutions will fit the defined target architecture.
• As part of the leadership team, you actively pick up overarching challenges from Way of working, Risk, finance, HR, KPIs etc. and tackle them together with other ITCLs, POs & Feature engineers.

• You are accountable for incident and problem handling/security/risk for your assigned stream. Based on RCA, continuous improvement should be on top of mind.

• Have strong analytical & judgement skills to recognize key information, identify problem, establish connections and validate before acting
• Dare to challenge : keep one eye on the purpose & focus on value instead of tasks
• Think in strategic priorities terms – based on professional expertise, be able to develop a long-term vision
• Be curious, invest time to master your end-to-end product/stream processes and stay up to date on markets trends, risks and product information

How to succeed

• You have a 24×7 mentality working in an environment with rotational standby shifts. As we are the beating heart of the bank, we have stringent availability requirements for our application, and this requires a “Non 9-5” mentality.
• You have at least 2+ years of relevant work experience as a Lead engineer/Chapterlead preferably in the financial services industry.
• Have a keen focus on automation and passionate about major trends in the way of working including, for example, Lean IT, continuous delivery, cloud processes, etc.
• Experienced/comfortable in working with an Onsite/Offshore model.
• Have a Bachelor/Master’s degree in Computer science or its equivalent.
• You are Inspiring and passionate about creating and fostering a “safe and secure engineering culture.”
• You have excellent planning skills to be able to plan the new work in relation to all the work at hand (within your stream)
• Be curious, invest time to master your end-to-end stream processes and stay up to date on markets trends, risks, and product information.
• You achieve the best results by empowering teams and giving them responsibility, while simultaneously “stimulating”, challenging, and keeping them sharp.
• You stimulate & empower people to realise personal development.
• You have the capacity to quickly learn and transfer new content.
• You actively ask for help and feedback, but you also dare to give feedback.
• You are always curious and looking for improvements and innovations within your area of ​​expertise.
• Youn have knowledge of the business data, requirements, and processes of the tribes that you work in.
• Very strong communication & presentation skills (telling – selling)
• To be able to influence, challenge and convince not only peers but also the stakeholders.
• To be capable to take decisions at tactical and/or strategic level and therefore build a trusted relationship with senior management level.
• You are not only an engineer but also eager to take on overarching challenges within the domain and work with your peers in finding structural solutions to these challenges.
• Strong people management and coaching skills

Rewards & benefitsWe want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions atThe benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• An informal working environment with innovative colleagues

About usWith 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Expected salary

Location

Amsterdam, Noord-Holland

Job date

Sat, 04 May 2024 01:32:48 GMT

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