Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Context
Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Senior Programme
Associate (AVRR) and in close coordination with the Project Associates the incumbent will be responsible for providing counselling services for migrants in Berlin, Germany, with a particular focus on Assisted Voluntary Return and Reintegration (AVRR).
- Assist the Programme Associate in planning, organizing and delivering the AVRR counselling service to migrants in Berlin (e.g. asylum reception centres);
- Provides up-to-date, objective and reliable information on the situation in countries of return, and by doing so, assists in migrant’s informed decisions on return or other available options, as required, initializes support concerning return and reintegration;
- Maintain records of all activities and contacts with applicants as well as individual inquiries and report these records periodically in a timely manner; translation into English and formatting of the information if necessary; supports the supervisor in sharing of information with other IOM Missions or counterparts;
- Supports the Programme Associate with design materials for outreach and visibility of the availability of up-to date reliable information;
- Provides information and counselling concerning the offers of projects as well as other assistances offered by IOM;
- Visit, provide briefings to, and counsel migrants in appointed areas in relation to AVRR and what it entails for migrants throughout the process;
- In coordination with the Programme Associate, provides information and counselling on relief offers, governmental support and/or private services to potential returnees;
- Exchanges experience and collaborates with other players in the sector of migration counselling in Germany;
- Supports the organization and preparations of regular meetings and joint thematic events targeting other migration actors in different locations in Germany;
- Assists the Programme Associate in the development and implementation of a strategy to inform the target group about possibilities of the voluntary return through the existing programs
- Performs any such other duties as may be assigned by immediate supervisor and/or CoM.
Education
- University degree in Social Science, Migration Studies, Social pedagogics or a related field from an accredited academic institution, with two years of relevant professional experience, preferably in similar roles
or
- Completed High School degree from an accredited academic institution, with four years of relevant professional experience
Experience
- Counselling in a social context (preferably migration)
- Experiences of working in a highly diverse and intercultural context
- Experiences of working with vulnerable groups
- Demonstrated experience and knowledge on migration with a focus on implementing and processing AVRR activities in Germany is an asset;
- Previous work experience with national, regional or international public bodies and knowledge about the AVRR landscape in Germany would be an advantage
Skills
- Strong organisational skills including experience in project management an advantage;
- Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint is required.
Languages
- Fluency in English and German is Required. Knowledge of another official IOM language (French, Spanish) as well Russian and/or Arabic is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at
this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements