Internship – Retail Customer Success F/H

Descrizione dell’azienda

The Retailer Services department is at the heart of NielsenIQ’s key challenges as Associates have daily relationships with all FMCG Retailers in Italy.

Within this department, Customer success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service.

Descrizione del lavoro

• The intern will execute projects with limited supervision by compiling, analyzing, and interpreting sales data and constructing presentations; 
• The intern will acquire skills related to the FMCG and distribution market, familiarize themselves with the tools and metrics primarily used by Retailers to address competitors and market trends.

Qualifiche

With your initiative and your curiosity, here at Nielsen, you can put your analytical and interpersonal skills into play. You like to understand what lies behind the numbers and then translate them into words to help customers know what is happening in the market today. Challenges do not scare you and you are always eager to learn something new!

Profile : 

• Master degree;
• Excellent analytical and numerical reasoning skills;
• Excellent interpersonal and teamwork skills;
• Interest in the FMCG industry;
• Proficient in Microsoft Office Suite, especially Word, Excel, and Powerpoint;
• Fluency in Italian & English;
• Interest in the consumer goods and distribution sector.

Ulteriori informazioni

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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