Internal Communications Manager – Business (12 month ftc)

  • Contract
  • London
  • Posted 7 days ago


Internal Communications Manager – Business (12 month ftc)

Job Req ID: 34282

Posting Date: 9 Jun 2024

Function: Corporate Functions

Unit: Corporate Affairs


1 Braham Street, London, United Kingdom

Salary: Competitive Salary & Great Benefits

Recruiter: Natilla Turner

Location: London or Bristol

Why this job matters

As an Internal Communications Manager, you will play a crucial role in shaping and sharing BT’s story. You’ll support the transformation of our business, ensuring clear, engaging communication across our teams. Your work will help build a cohesive, inspired workforce ready to drive business success.

  • An exciting opportunity to be part of a transformative journey.

  • A supportive and inclusive work environment.

  • Opportunities for personal and professional growth.

  • The chance to work with a dynamic team dedicated to making BT a great place to work.

What you’ll be doing

  • Provide strategic communication advice to leadership to boost engagement.

  • Build strong relationships with stakeholders, offering insights on communication best practices.

  • Develop and deliver the internal communications strategy, aligned with our broader goals.

  • Create and implement annual communication plans, ensuring consistency and effectiveness.

  • Manage communications for organisational changes, providing clear, high-level messaging.

  • Communicate our strategy and vision, making it relatable and inspiring for all employees.

  • Champion a colleague-first approach, understanding their needs and creating accessible communications.

The skills you will need

  • Exceptional verbal and written communication skills.

  • Strategic thinker with the ability to connect the dots and understand the impact of changes.

  • Strong planning abilities, capable of managing multiple projects and adapting to changing priorities.

  • Creative and collaborative, with experience in diverse communication channels.

  • Skilled at simplifying complex information into engaging content.

  • Independent and able to manage high-profile projects with sensitivity.

  • Experience in campaign planning and stakeholder management.

  • Knowledgeable about internal communications within large organisations.

What’s in it for you? What are the benefits?

At BT, we entertain, educate, and empower millions of people every day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity.

Benefits of working for BT include:

  • Up to 10% bonus

  • 25 days’ annual leave (not including bank holidays)

  • Pension scheme – you contribute 5%, BT contributes 10%

  • Family Healthcare

  • Discounted broadband, and EE Mobile

  • Season ticket loan and cycle-to-work schemes and many more flexible benefits to fit around you

  • Access and involvement with our incredible 11 People Networks including Able2 network, Carers network, Ethnic diversity network, Gender equality network, and Pride network

  • Volunteering days, so you can give back to your local community

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.


Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.

To help us track our recruitment effort, please indicate in your cover//motivation letter where ( you saw this job posting.

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