Inside Business Support Sales Representative – Healthcare Diagnostics


Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek – so they can do what they do best: improve the world around us. As a global company we are committed to a sustainable operating model, as demonstrated by our net zero 2050 commitments on greenhouse gases, as well as to the work experience and development of our employees as recognised through our numerous Great Place To Work (GPTW) awards. Information about Agilent is available at

We are looking for our next Inside Business Support Sales Representative to join Agilent’s Diagnostics & Genomics Group (DGG) to develop the activity with both existing and new clients in the public & private sector (private laboratories, hospitals, universities…) in Italy. Together with the Field Sales Team (Account Managers) You will work on a wide portfolio of DGG products including healthcare diagnostics and clinical solutions, NGS products, molecular biology solutions, bio-reagents, software

Your key responsibilities will include:

  • Understanding customer needs and potential interests on Agilent products, identifying solutions to non-standard tasks/queries to creates business opportunities
  • Creating and profiling new potential leads, as well as creating monitors and revising lead generation plans.
  • Supporting the Sales Field Team in generating existing and/or new sales opportunities, developing accounts and maintaining positive ongoing long-term relationships with our customers
  • Promoting products and/or solutions to current or new customers/partners and informs customers of new product introductions
  • Determining and developing approaches to sales assignments to achieve quota/ strategies
  • Teaming up with our Marketing department in order to organize webinars, congresses, marketing activities, promotional campaigns etc
  • Collaborating closely with our Sales Field Team and Business Operation Team in order to map revenues per Account, coordinate annual contracts review and Instrument Recovery plans.
  • Working alongside with our Sales Director and Sales Managers in order to plan activities or tasks to expand the HealthCare business in Italy
  • Working closely with our Field Support Teams in order to facilitate an Easy-of-doing-business approach with Agilent

For this role, you could ideally be based in our head-office in Milan (Cernusco sul Naviglio), however we are completely open to somebody being fully remote anywhere else in Italy. You might also travel to attend Congresses in the country in order to support the sales/marketing activities and meet our valuable customers (maximum 5% of the total business days/year).


We are looking for a motivated individual with the following background:

  • University Degree in Life Sciences (Biology, Biochemistry, Biotechnology, Medicine…) 
  • Experience in sales/remote sales with diagnostics, genomics, medical and/or clinical solutions would be a strong advantage 
  • Knowledge of Histochemistry, Immuno-HistoChemistry, NGS, microarray based solutions is a strong plus
  • Full fluency in Italian and good level in English
  • Proficiency with Office Excel is a strong advantage

On a personal level, you are autonomous, outgoing and customer focused. You also have excellent interpersonal and persuasion skills to interact with many external and internal partners. You show a real can-do attitude, resilience and you like to help others. Whilst being flexible and adaptable, you have also strong planning, organizational and time management skills.

We offer:

  • Permanent Contract
  • Outstanding company culture
  • Career development opportunities
  • Company mobile phone
  • Supplementary pension found, yearly company bonus, private health care, stock purchase plan, medical & life insurance…
  • A position within an international organization, offering a dynamic working environment, with exciting challenges and opportunities

We will make sure you get all the training and development opportunities you need to become the best in your field, including learning about new applications and workflows.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Option to Work Remote


Travel Required



Schedule:Full time




No End Date

Job Function


Read Full Description

To help us track our recruitment effort, please indicate in your cover//motivation letter where ( you saw this job posting.

Job Location