Human Resources Officer in London, United Kingdom

Job Number 24095950

Job Category Human Resources

Location The Park Tower Knightsbridge Luxury Collection Hotel London, 101 Knightsbridge, London, England, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Do you have a passion for Human Resources and are ready to take the next step in your HR career? Then The Park Tower Knightsbridge, a Luxury Collection Hotel has an exciting opportunity for a Human Resources Officer to join our team.

As Human Resources Officer you will:

Be a key member of the Human Resources team within the hotel, reporting to the Human Resources Manager and will play a key part in supporting the day to day delivery of our HR objectives and full employee lifecycle including recruitment, onboarding, training & development and employee wellbeing. With a passion for people and an eye for detail, the successful candidate will be adaptable, highly organised, with the enthusiasm to take ownership of tasks and manage prioritisation of changing needs of the business.

Key Tasks you will carry out:

• Assist and support management and the leadership team with handling and resolving Human Resources issues.

• Assist employees with internal and external transfer requests and procedures.

• Monitor and assist managers/supervisors with hiring processes and issues.

• Coordinate and conduct applicant initial screens, reference checks, background checks, RTW checks, and share code number verification.

• Maintain applicant flow, initial screen, orientation, and transfer request logs.

• Create and maintain new hire and personnel files and enter them into Human Resources Information Systems.

• Assist with orientation of new employees.

• Monitor all hiring and recruitment processes for compliance with UK law and company policies and standards.

• Monitor and assist managers/supervisors with probation and performance reviews.

• Ensure accurate maintenance of all employee records and files (e.g., interview documents.)

• Support processing and maintenance of payroll Fourth records in accordance with policies and procedures, as necessary.

• Inform Human Resources management of issues related to employee relations within the division or property.

• Create and maintain filing systems.

• Generate Human Resources data reports as necessary.

• Train new hires on Human Resources processes, onboarding programs, policies, information systems, etc.

• Coordinate and support Associate Wellbeing & Engagement activities including monthly TakeCare Calendar, Associate meetings and events and Associate communications.

In general you will follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 5kg without assistance. Perform other reasonable job duties as requested by Supervisors.

What we’re looking for:

You will have previous experience of working within a similar or HR Coordinator role.

Personality is the key to our roles, as is a genuine passion about people. You will have a bubbly, welcoming personality; have excellent communication and presentation skills; be a team player and pride yourself on delivering exceptional service with genuine warmth. Excellent command of the English language is required. We want people who are confident, willing to multitask and undertake duties outside of the normal job description, are easy to be around and can really contribute to delivering on our HR strategy and objectives to support a successful hotel operation.

If this sounds like you we would look forward to hearing from you!

In return for your hard work, we give you…

• Service Charge in addition to your monthly salary

• Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!

• £5 breakfast when staying in any of our European hotels

• Discounted food & drink in restaurants and bars at Marriott International hotels

• Discounts for your friends and family

• 28 Holiday days (increasing with length of service)

• Paid breaks and free meals on duty

• Employee Assistance Program

• Company Pension Scheme

• Cycle to Work and EyeCare schemes

• Access to Marriott BenefitHub giving discounts, rewards and perks on 1,000s of brands in a variety of categories

• Wellness and mental health programmes

• Amazing staff parties & activities

• Length of Service and monthly recognition awards and gifts

• World class training and development

• Unlimited career opportunities (internationally and locally)

• …and much more

Where you will work:

Situated in the heart of one of London’s most alluring locales, The Park Tower Knightsbridge, which is part of Marriott International’s Luxury Collection brand, is a stone’s throw away from graceful Hyde Park, fabulous Harrods, Harvey Nichols and the chic dining haunts of the city’s most stylish set. Timeless elegance and contemporary design blend seamlessly in our elegant lobby and reception area. Our iconic circular tower’s 271 accommodations are all consistently spacious with open views of London. Suites include the distinguished service of the Park Tower Butler as well as breathtaking London skyline and Hyde Park views.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination’s heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.