Human Resources & Learning Officer in LONDON, United Kingdom

Description:

Human Resources & Learning Officer

Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone,located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

Duties and responsibilities related to the Human Resources & Learning Officer role

· The HR & Learning Officer plays a key role in the hotel’s HR operations with a strong focus on learning and development. Key responsibilities include supporting the HR department in a generalist capacity, while driving and promoting a culture of continuous learning, growth, and development in alignment with Hyatt’s values.

· You will assist in the day-to-day operation of HR, including colleague engagement, relations, wellbeing, performance, and absence management.

· Quickly building rapport with our teams, you will provide advice and support across a variety of job functions.

· You will be involved in the recruitment of various roles at all levels and across multiple departments within the hotel and offices.

· Be responsible for HR & Learning related administration in relation to the colleague journey, including onboarding and orientation of new colleagues.

· Lead and take part in all colleague engagement activities, helping to create a positive and fun culture to promote team spirit and maintain colleague morale.

· Deliver the ‘Welcome to Hyatt ‘sessions for new starters, ensuring they receive an engaging introduction to the hotel and the Hyatt culture.

· Coordinate and deliver ongoing training sessions to enhance colleague skills, ensuring compliance with Hyatt Learning and other training programs.

· Monitor and ensure learning compliance across the hotel, including maintaining accurate records and ensuring that all training requirements are met.

· Manage and utilise all HR systems (e.g., PeopleSoft, Taleo, Fourth, Hyatt Learning).

Working hours are generally Monday to Friday, office hours, although you may need to work some evenings and weekends and particularly attend colleague social events.

About you

· Ideally you will already be a HR & Learning Officer (within hospitality will be an advantage) or equivalent and have appropriate HR generalist practical operational knowledge of applying HR practices.

· You will have experience of and be comfortable to deliver short presentation/training sessions.

· It is essential you have a good working knowledge of UK employment legislation with experience of conducting interviews and managing employee relations.

· Able to prioritise and self-manage your workload, you will be organised and structured and will maintain consistent performance under pressure with an exceptional eye for detail.

· You will have previous experience of using software/systems within a Colleague’s Lifecycle – specific experience of Fourth and PeopleSoft would be advantageous.

· Good analytics experience with a strong knowledge of Microsoft Office, especially word and excel, is essential.

· Confidentiality is key, as is a positive and professional approach.

· You will be assertive, yet personable and approachable, with effective communication skills.

· You will have a creative streak and be a real ‘people’ person with a natural smile and impeccable grooming!

Just some of the benefits you will enjoy

· 12 complimentary nights per year of service across Hyatt Hotels worldwide

· Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

· Free meals at our colleague restaurant

· Business attire laundered complimentary

· 50% discount on food and beverage when you dine as a guest at selected Hyatt Hotels

· Service Charge

· Headspace membership and access to our Employee Assistance Programme

· Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Human Resources & Learning Officer role and start your journey with Hyatt Hotels!

Primary Location: GB-ENG-London

Organization: Hyatt Regency London – The Churchill

Job Level: Full-time

Job: Human Resources

Req ID: LON006462

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.