Human Resources Assistant (NPSA5) – Roster Recruitment

Job title:

Human Resources Assistant (NPSA5) – Roster Recruitment

Company:

United Nations Development Programme

Job description

• Support effective implementation of HR strategies:

• Full compliance of HR processes and records with the UN rules and regulations, UNDP policies, procedures and strategies.
• Provision of guidance and information on matters relating to PSA policies, fostering partnerships with internal and external stakeholders by briefing and advising on relevant HR policies and procedures.
• Contribute to the GSSC business processes mapping and elaboration of the content of Standard Operating Procedures (SOP) in HR management in consultation with the direct supervisor.

2. Administer P-PSA benefits and entitlements:

• Within clearly established delegated authority, rules, regulations and procedures, review and implement entitlement requests, interpreting and applying established practices and processing actions in the ERP. Follow up on the finalization of and distribution of approved personnel actions.
• Prepare and issue offers and employment contracts to selected candidates on behalf of requesting Partner Agency.
• Facilitate administrative onboarding and offboarding processes for P-PSA personnel as required.
• Determine and verify financial entitlements, including initial hires, life and organization events, end of service, ongoing entitlements and other remuneration.
• Process requests for salary advances and other routine payments in ERP.
• Ensure completeness and appropriateness of documentation to process entitlements.
• Maintain HR data in the ERP, ensuring accuracy and cleanliness of the data. Follow up on missing information/documentation to support data entry.
• Reply to queries from personnel and other clients on work-related issues. Brief clients on routine entitlements and keep them informed of work progress.
• Maintain proper filing system for HR records and documents.
• Provide information for cost-recovery bills in ERP for HR services provided by UNDP to partner agencies.

3. Support Knowledge Management:

• Maintain HR knowledge management prescriptive content within functional area ensuring that knowledge management system contains accurate and comprehensive coverage of relevant HR content.
• Provide inputs for preparation of knowledge articles, frequently asked questions (FAQ) and best practices; contribute to synthesizing lessons learnt and best practices.
• Support periodic learning sessions for Country Offices and Regional Hubs on HR issues.
• Participate in training relevant for the HR personnel.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.Institutional Arrangement:HR Assistant will be reporting to G7 HR Associate under the substantive guidance of the P3 HR Specialist and overall leadership of HR Manager.CompetenciesCore Competencies:Achieve Results:

• LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.

Think Innovatively:

• LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.

Learn Continuously:

• LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.

Adapt with Agility:

• LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.

Act with Determination:

• LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.

Engage and Partner:

• LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.

Enable Diversity and Inclusion:

• LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-Functional & Technical competencies:HR- Compensation / Remuneration / Managing compensation and benefits:

• Ability to design compensation plans which are aligned to current and future organization needs and market conditions; knowledge of and ability to apply the ICSC compensation methodologies and principles. Knowledge of and ability to design benefits-related processes, programmes, and tools, including benefit enrolment and amendments.

HR / Payroll Management:

• Knowledge of and ability to apply mechanisms and tools to collect payroll data, process payroll, and manage payroll reports.

Business Management / Customer Satisfaction / Client Management:

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
• Ability to anticipate client’s upcoming needs and concerns.

Business Management / Communication:

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Business Management / Digital Awareness and Literacy:

• Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.

Business Management / Knowledge Generation:

• Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Required Skills and ExperienceEducation:

• Secondary education is required.
• Bachelors’ degree in Human Resources Management, Business or Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.
• Specialized certification in HR Management would be an asset.

Experience:

• Minimum of 5 years (with high school diploma) or 2 years (with bachelor’s degree) of relevant experience in client services provision, including some experience in the area of HR transactions, recruitments, or general administration at the national or international level.
• Advance user of MS Office packages (MS Word, Excel etc.).
• Proficiency in using collaboration tools, as well as familiarity with digital platforms and new technologies.
• Experience in handling of web-based management systems.

Desired skills:

• Familiarity with interpretation and application of UN/UNDP policies, rules and regulations.
• Demonstrated experience and knowledge of integrated HR management systems.
• Work experience in a shared services centre or an international organization.

Language Requirements:

• Fluency in English (both written and verbal).
• Fluency in other UN languages (Arabic, Chinese, French, Russian and Spanish) is desirable.

DisclaimerImportant applicant informationAll posts in the NPSA categories are subject to local recruitment.Only short-listed candidates will be notified.

Expected salary

Location

København

Job date

Thu, 11 Apr 2024 04:59:08 GMT

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