HR Systems Assistant

University of Edinburgh

Job title:

HR Systems Assistant

Company:

University of Edinburgh

Job description

Job Description:Grade UE05: £28,879 – £33,232 per annumCSG / Human Resources / HR SystemsFull-time: 35 hours per weekOpen-ended roleWe are looking for a customer-focused HR Systems Assistant, who will help us to deliver second line HR system query management across the University of Edinburgh, providing expert service, consistent advice and the best experience for our staff when they need HR system support.The Opportunity:To join the team and gain experience within the ongoing transformation of HR within the University. Delivering a flexible and resilient process and technical support service by enhancing and developing proficiency within the HR service. You will support the ongoing development and maintenance of new systems and help establish new ways of working as we begin to embed automation within our end-to-end processes.You will deliver consistently excellent customer service experience, resolving process, user access and technical enquiries via service requests and triaging more complex enquiries to resolution, working with our People and Money Service team, escalating where appropriate.Your skills and attributes for success:

  • Proficient experience in the use of Microsoft products including Excel, SharePoint, Power Automate, Power Query, Power BI, Word and PowerPoint
  • Experience of projects to implement or enhance business systems
  • Excellent customer service skills with proven experience of delivering a professional, high quality, customer focused service, including the ability to explain technical issues
  • The ability to organise time effectively to manage your own workload, prioritise to achieve deadlines, act on your own initiative to address issues, escalating where appropriate.
  • Accuracy and attention to detail with experience of handling confidential information.

Click to view a copy of the full (opens new browser tab)As a valued member of our team, you can expect:

  • A competitive salary of £28,879 – £33,232 per annum
  • An exciting, positive, creative, challenging and rewarding place to work.
  • To be part of a diverse and vibrant international community.
  • Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our

(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits.Championing equality, diversity and inclusionThe University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our (opens new browser tab).On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.Key dates to noteThe closing date for applications is 22 November 2024.Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.Interviews will be held in December.About Us: As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.About the Team:Human Resources is a strategic partner in delivering the University’s strategy and values. We have an important role in shaping inspirational and innovative long-term people strategies that attract, develop, reward and retain a highly motivated and diverse workforce. We are a community of over 100 HR professionals who strive for a positive supportive culture and working environment. We influence change initiatives, define talent and development opportunities and deliver quality life cycle services that help the University and its Academic and Professional Service staff succeed.

Expected salary

£28879 – 33232 per year

Location

Edinburgh – Midlothian

Job date

Sat, 09 Nov 2024 07:48:55 GMT

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