Housing Management Assistant in SHAPE, Belgium

Summary About the Position: This position is located on SHAPE headquarters, SHAPE is located in central Belgium with the Netherlands, Luxemburg, France, and Germany within a day’s drive; the United Kingdom is also easily accessible via ferry or chunnel. The average weather is mild with little extremes of hot or cold seasonal conditions. Responsibilities As Housing Management Assistant, you will perform a variety of housing assignment and termination functions, including providing assistance, counseling and guidance to eligible military and civilian personnel and their family members. This includes Army Family Housing (AFH), Unaccompanied Personnel Housing (UPH), government furnishings, Temporary Lodging Allowance (TLA), Move-In Housing Allowance (MIHA), and Overseas Housing Allowance (OHA). Determine eligibility for Army Family Housing and Unaccompanied Personnel Housing. Place applicants (military and civilian) on the appropriate housing waiting list considering rank, family composition, priority for assignment, and special requirements such as handicap access, exceptional family members, etc. Counsel prospective and current tenants with regards to rights, privileges and responsibilities of occupancy in government quarters or private rental housing. Conduct group housing in-processing and out-processing. Schedule assignment, pre-termination and termination inspections and accompany customer during preview inspections. Determine eligibility for government furnishings (furniture and appliances). Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Applying to OCONUS Positions Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Excepted Service Overseas Family Member Appointment Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouse Preference (MSP) for Overseas Employment Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. AT THE GS-05: Specialized experience: One year of specialized experience equivalent to the GS-04 grade level in the Federal service which includes providing customer and referral service; tracking and completing reports in accordance with prescribed policies and procedures; performing quality control; applying office automation duties. OR Completion of four years above high school. AT THE GS-06: Specialized experience: One year of specialized experience equivalent to the GS-05 grade level in the Federal service which includes applying organizational housing policies to manage assignment and termination of personnel into housing; providing housing referral activities; preparing reports for the management of a housing program. OR Completion of graduate education in a field directly related to the work of the position AT THE GS-07: Specialized experience: One year of specialized experience equivalent to the GS-06 grade level in the Federal service which includes scheduling, coordinating, and monitoring activities related to the operation and utilization of government-controlled housing; providing housing assistance and advice regarding on-post and off-post housing within the framework of housing program requirements OR Completion of graduate education in a field directly related to the work of the position You will be evaluated on the basis of your level of competency in the following areas: – Computer Skills – Housing Management Program Administration – Housing Operations Time in Grade Requirement at the GS-6 and GS-7 level: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent. Education Education can be substituted for experience – please refer to the Qualifications section above. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information Direct deposit of pay is required. U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. Locality pay does not apply in the overseas area. If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12. If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child’s age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for EIS will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI 1342.12 and DoDM 1342.12. Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. Pay retention may be offered to selected applicants for positions at overseas locations. Pay retention will not be offered as an incentive for employees moving between overseas positions. Selectees may receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, home leave, etc. Selectees will have their eligibility for foreign area benefits determined at the time of hire in accordance with Department of State Standardized Regulation (DSSR) and DoDI 1400.25 volume 1250. For positions in a foreign country, that country’s laws or international agreements may have a direct impact on the ability of an employee’s same sex domestic partner or spouse to accompany the employee and receive certain benefits. If you believe you may be affected by these laws and agreements, you should familiarize yourself with relevant information and direct questions concerning a specific country (Foreign Duty Location) to the appropriate Army Human Resources point of contact prior to the acceptance of employment and your entrance on duty. This is a(n) CP 27 – Housing Management – Career Field position. The initial length of this overseas tour is 36 months. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.