Hotel Receptionist

Job title:

Hotel Receptionist

Company:

University of Edinburgh

Job description

Job Description:UE03 – £22,214 – £24,248 plus 15% premium band for flexible working.Accommodation, Catering and Events; Business Development and OccupancyFull Tim 35 hours per weekOpen Ended- Permanent ContractThe Opportunity:We are looking for an experienced, enthusiastic and passionate receptionist to join our highly successful hotel team.Do you love working with people and going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? Would you like to join a world-renown organisation with room for career development and progression?We have a fantastic opportunity for an enthusiastic receptionist working in one of our hotels part of the University of Edinburgh Hospitality & Events collection, who display a positive can-do attitude and enjoy working within a diverse team. The successful candidate will be based at one of our receptions located at The Scholar; The Scott or KM Hotel & Apartments, however, flexibility is required to support our other receptions.This post is an excellent opportunity for both personal and professional development, take on additional responsibilities and support us to enhance our reputation under our University of Edinburgh hospitality and events collection brand which is expected to grow over the next years.In this role you will:

• Be an ambassador for our newly refurbished and rebranded products.
• Continuously look to improve our standards and deliver world-class hospitality.
• Become an integral part of our existing reception team with a desire to succeed in delivering our values.
• Use your upselling skills to maximise sales opportunities.

To succeed in this busy role, you will need strong multi-tasking skills, excellent commercial awareness, and a real eye for detail. You will have experience in a busy front-facing customer service environment; a hospitality background and deal with a multitude of customers, including students in a professional manner. Flexibility to work across weekends is also required.Your skills and attributes for success:

• Excellent customer service
• Time management skills
• Impeccable standards and an eye for detail
• Excellent verbal and written communication
• Willingness to learn and improve

Click to view a copy of the full (opens new browser tab)As a valued member of our team, you can expect:

• A competitive salary of UE03 – £22,214 – £24,248 plus 15% premium band
• An exciting, positive, creative, challenging and rewarding place to work.
• To be part of a diverse and vibrant international community
• Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our

(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefitsChampioning equality, diversity and inclusionThe University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our (opens new browser tab)The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.Key dates to note:The closing date for applications is 13 September 2024.Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.Interviews will be held 2 weeks after posting role.About Us: As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.About the Team:Accommodation, Catering and Events provides catered and self-catered residential accommodation for over 10,000 students, including community and welfare support through its Residence Life service. We also operate 17 cafes and a range of other catering products to students and staff across the University estate. Under our commercial brand, The University of Edinburgh Hospitality and Events Collection, we deliver hotel accommodation options to around 200,000 guests each year plus an extensive selection of conference, catering and event services to over 2,000 events.Please for further information.

Expected salary

£22214 – 24248 per year

Location

Edinburgh – Midlothian

Job date

Sun, 01 Sep 2024 02:18:04 GMT

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